Centre Assistant - Part-Time

RSPB; Wombwell; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking organization dedicated to making a positive impact on our natural world. As a Centre Assistant, you'll engage with visitors at a vibrant nature reserve, delivering exceptional customer service while supporting cafe operations. This part-time role offers a minimum of 7.5 hours per week, with full training provided. You'll have the chance to enhance visitor experiences and contribute to conservation efforts. If you're passionate about nature and enjoy working with people, this is the perfect opportunity to make a difference!

Benefits

Pension Scheme

Life Assurance Scheme

26 days' Annual Leave (Pro-Rata)

Qualifications

• GCSE Maths and English or equivalent required.
• Basic food hygiene knowledge is essential.

Responsibilities

• Deliver excellent customer service in the cafe and visitor centre.
• Support cafe operations and assist with meet and greet duties.

Skills

Customer Service

Communication Skills

Multitasking

Problem-Solving

Basic Food Hygiene

Computer Literacy

Education

GCSE Maths

GCSE English

Job description

Centre Assistant - Part-Time
Reference:APR20255806
Location: Dearne Valley - Old Moor
Contract: Permanent
Hours: Part-Time for a minimum of 7.5 hours per week
Salary:£12.60 - £13.45 Per Hour
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)

Are you able to deliver fantastic customer service, and would you like to work for an organisation that is making a big difference to our natural world? We are looking for an enthusiastic and hard-working people person, to help work in our cafe and visitor centre at our Dearne Valley - Old Moor Reserve.

About the Role

Our work in the visitor centre is planned via the use of rotas and would include weekend working. In this part-time role you can expect to be working a minimum of 7.5 hours per week. Full induction and training would be provided, with opportunities to learn about the running of a busy visitor centre and nature reserve operation.

Our cafe and reception operations are a crucial part of what we do here, encouraging visitors to explore the reserve, and giving them a great visitor experience.

You will be able to communicate well with our visitors and offer excellent levels of customer care. Duties will include working on our meet and greet operation, welcoming visitors to the reserve, giving out information, and encouraging visitors to support our work.

You will also support our cafe team, helping to serve customers, and undertaking other duties typical of a busy cafe and kitchen operation.

Essential skills, knowledge and experience:

• GCSE Maths and English or equivalent.
• Basic food hygiene knowledge
• Computer literate.
• Enthusiastic approach to work.
• Excellent verbal and written communications skills.
• Ability to plan and prioritise workloads.
• Multitasking skills
• Problem-solving skills and ability to work on own initiative.
• Ability to manage and respond quickly and positively to customer needs and feedback.
• Ability to work as part of a team.

Desirable skills, knowledge and experience:

• Experience of working at a catering environment/visitor attraction.
• Knowledge of health and safety in the workplace.
• Knowledge of food and foodservice skills.
• Till operation and payment handling.

Closing date:Sat, 14th June 2025

We are looking to conduct interviews for this position as soon as applications come in. We reserve the right to close this advert once sufficient applications have been received.

Interested?

If you would like to apply and find out more about this position, pleaseclick the apply buttonto be directed to our website.

As part of this application, you will be asked to provide a copy of your CV and complete a short form. There will be a cover letter section where you will be able to explain how you meet the criteria set above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.