Central Dispatch Planner

DO & CO Airline Catering; Hounslow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading catering company in Hounslow is seeking a Central Dispatch Planner. You will coordinate between airlines and various departments, ensuring quality and timely food delivery. The role requires excellent communication skills and a passion for service, alongside monitoring compliance with food safety standards. If you are detail-oriented and motivated, join the team to deliver exceptional culinary experiences.

Benefits

Competitive Salary

On-Site Free Parking

On-Site Free Meals

In-house training opportunities

Career development opportunities

Qualifications

• Passion for food and motivation to deliver exceptional service.
• Able to interpret and present data clearly.
• Flexible work availability essential for the Production Kitchen.

Responsibilities

• Plan and coordinate operations with multiple departments.
• Monitor and report changes from flight information.
• Ensure quality and quantity control per menu specifications.

Skills

Excellent communication skills

Organization and time management

Understanding of Microsoft Excel

Problem-solving mentality

Ability to interpret and present data

Job description

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As a Central Dispatch Planner, you are responsible for the monitoring and reporting any major changes from flight information to quantify of passengers. You will be the main point of contact between airlines and internal departments. Your main duties will include planning and coordinating to ensure the requirements are met with all department such as Kitchen, Stores, Kitchen and all areas of the Do & Co operation. Also, you will be preparing and printing labels and allocating information to all departments in the Do & Co operation. You will also be checking and validating food safety compliance as well as ensuring quality and quantity control as per production and menu specification of flights. You will analyze and provide accurate and timely information to all areas in the Do & Co operation especially regarding any extra requirements. You will play a major part in supporting and engaging with the DO & CO family to deliver exceptional food safety standards and service, maintaining the high reputation of DO & CO with our partners.

• Responsible for monitoring and reporting any major changes from flight information to quantity of passengers
• Being the main point of contact between airlines and internal departments.
• Planning and Co-ordinating to ensure requirements are met with all departments in the Do & Co operational areas.
• Maintaining and preparing and printing labels and allocating information to all.
• Ensuring the quality and quantity control as per production and menu specifications of all flights
• Checking and validating food safety compliance.
• Ensuring on time dispatch and delivery of food assembly and production lines
• Providing accurate and timely information to the Transport team regarding any extra requirements.
• Analyzing flight data to assist in planning any increase/decrease in stock requirements
• You will be someone with great communication skills and works well in a large team, while being ready to roll up your sleeves and do what is needed to give our partners a great service.
• Ensuring the area of operation is a safe place to work and be a role model in adhering to all policies (Site Health & Safety, Fire Safety, Environmental and Security policies)
• Provide exceptionally high-class service to our customer, delivering goods on time to specification and an accurate handover
• Taking responsibility for all your actions, support your team, and celebrate successes as a family

Job Description

As a Central Dispatch Planner, you are responsible for the monitoring and reporting any major changes from flight information to quantify of passengers. You will be the main point of contact between airlines and internal departments. Your main duties will include planning and coordinating to ensure the requirements are met with all department such as Kitchen, Stores, Kitchen and all areas of the Do & Co operation. Also, you will be preparing and printing labels and allocating information to all departments in the Do & Co operation. You will also be checking and validating food safety compliance as well as ensuring quality and quantity control as per production and menu specification of flights. You will analyze and provide accurate and timely information to all areas in the Do & Co operation especially regarding any extra requirements. You will play a major part in supporting and engaging with the DO & CO family to deliver exceptional food safety standards and service, maintaining the high reputation of DO & CO with our partners.

• Responsible for monitoring and reporting any major changes from flight information to quantity of passengers
• Being the main point of contact between airlines and internal departments.
• Planning and Co-ordinating to ensure requirements are met with all departments in the Do & Co operational areas.
• Maintaining and preparing and printing labels and allocating information to all.
• Ensuring the quality and quantity control as per production and menu specifications of all flights
• Checking and validating food safety compliance.
• Ensuring on time dispatch and delivery of food assembly and production lines
• Providing accurate and timely information to the Transport team regarding any extra requirements.
• Analyzing flight data to assist in planning any increase/decrease in stock requirements
• You will be someone with great communication skills and works well in a large team, while being ready to roll up your sleeves and do what is needed to give our partners a great service.
• Ensuring the area of operation is a safe place to work and be a role model in adhering to all policies (Site Health & Safety, Fire Safety, Environmental and Security policies)
• Provide exceptionally high-class service to our customer, delivering goods on time to specification and an accurate handover
• Taking responsibility for all your actions, support your team, and celebrate successes as a family

Qualifications

• Passion for food and motivation to deliver exceptional service
• A good understanding of Microsoft Excel
• Able to interpret and present data in a clear and concise manner
• Excellent organization and time management skills
• You will be someone with great communication skills, written and verbal English, and works well in a team, while being ready to roll up your sleeves and do what is needed to give our partners great service.
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
• Energy and drive to deliver results beyond expectations and have a problem-solving mentality
• Have a great understanding of how your department is performing overall, including financially, and be the expert in delivering practical actions for its improvement by taking a hands-on approach
• Flexibility in regards to your work availability is essential, as the Production Kitchenoperates 7 days a week, including evenings, weekends and public holidays.

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• Competitive Salary
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• On-Site Free Parking
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the global luxury gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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