Central Billing Clerk

Tesco PLC.; Eccles; On-site; GBP 21,000 - 29,000; Full time

Job summary

Booker Group based at the Eccles Support Centre is recruiting two Central Billing Administrators to join the Central Billing team. You will provide professional administration to customers and suppliers, input account details using SAP and Excel, and handle invoice queries with accuracy.

You will work in a small team, liaise with internal stakeholders and maintain data integrity while delivering strong customer service and timely communications by phone and email.

Qualifications

• Great customer service skills, both via phone and email.
• Strong communication skills, daily dealings with suppliers and customers.
• Ability to problem solve and provide solutions to suppliers and customers.
• Good IT skills, including Microsoft Office; basic Excel for spreadsheets.
• Previous accounts experience is desirable for supplier statement reconciliation.

Responsibilities

• Input customer account details accurately into the system (SAP/Excel).
• Communicate with over 100 suppliers by phone and email; inform suppliers of customer requirements.
• Liaise with customers; provide excellent service and resolve queries.
• Deal with invoice queries and reconciliation; ensure data integrity and GDPR compliance.
• Work proactively as a key team member; liaise with internal colleagues from various departments.

Skills

Customer service

Communication

Problem solving

Attention to detail

Tools

SAP

Excel

Microsoft Office

Job description

Due to an internal restructure, an exciting opportunity has arisen for 2 Central Billing Administrators to join the Central Billing team within our Eccles Support Centre.

Working within a small team you will be responsible for the provision of a professional administration service in the Central Billing department and to customers and suppliers.

• The accurate and timely input of customer account details onto the system (Using SAP and Excel)
• Communicatingeffectively with over 100 suppliers by phone and email, informing Suppliers of Customer Requirements.
• Liaisingwith Customers, providing excellent Customer Service and queryresolution.
• Dealing with Invoice queriesand reconciliation.
• Utilising attention to detail to work in an environment where data integrity, GDPR and accuracy is vital.
• Working in a proactive way, supporting the team as a key member.
• Liaise with internal colleagues/Stakeholders from a variety of departments.

• Great Customer Service skills, both via phone and email.
• Strong communication skills, as you will be dealing with Suppliers and Customers on a daily basis.
• Ability to problem solve and provide solutions when required to both Suppliers and Customers.
• Good IT skills, including Microsoft Office and basic Excel is required, as work will involve maintaining spreadsheets.
• Previous Accounts experience is desirable, due to reconciliation of supplier statements.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect,

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergro upjobs.co.uk