Cease Team Administrator

Daisy Communications; Prudhoe; On-site; GBP 23,000 - 28,000; Full time

Job summary

Daisy Communications is seeking a motivated administrator to join their growing team. This role involves monitoring team communications, processing contracts, and customer interactions. You will benefit from a supportive work environment and generous holiday allowance, including additional days for service and special occasions.

Benefits

25 days holidays plus bank holidays

Holiday purchase scheme

£500 referral scheme bonus

Professional development opportunities

Eye care vouchers

Discounted Medicash membership

Sim deals for family and friends

Access to retailer discounts

Additional day off on your birthday

Qualifications

• Previous administration experience desired.
• Ability to check one's work diligently.
• Must be used to working on internal CRM systems.

Responsibilities

• Monitoring team mailboxes and progressing contracts.
• Creating opportunities for sales.
• Resolving contract queries and working as part of a team.

Skills

Attention to detail

Communication

Teamwork

Tenacity

Tools

Microsoft Office 365

Job description

Company Description

Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.

Job Description

Salary: £23,809.50

Working Hours: Monday - Wednesday 8:30-17:00

Location: Nelson

Working hours: Monday to Friday between 08:30-17:30 (30hrs - 37.5 hrs)

Key Responsibilities:

• Monitoring team mailboxes
• Sending contracts out via e-signature and progressing these with our customers
• Creating opportunities for sales
• Resolving issues on contract queries or rejected orders • Working as part of a team against agreed framework, SLA’s and KPI’s

Qualifications

• Previous administration experience desired
• Able to work independently and as part of a team
• Keen eye for detail and ability to check own work diligently
• Knowledge of Microsoft Office 365 including Outlook, Word and Excel
• Ability to communicate effectively with internal and external customers
• Ability to communicate effectively via email
• Must possess a tenacious attitude
• Able to work under pressure against set SLA’s
• Keen to self-learn and develop skills
• Used to working on internal CRM systems and databases

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted asthe UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
• Holiday purchase scheme
• £500 referral scheme bonus
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Sim deals for you and your family/friends
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married