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CDD Risk and Control Manager

Worldpay Group Plc

Birmingham

On-site

GBP 60,000 - 90,000

Full time

Yesterday
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Job summary

Worldpay Group Plc is seeking an experienced Risk & Control Manager to supervise risk management activities across its operations. The role involves leading a skilled team, ensuring regulatory compliance, and improving oversight of performance metrics. Ideal candidates should have substantial experience in financial crime prevention, risk management frameworks, and team leadership, contributing to the organization's commitment to reinventing the payments industry.

Benefits

Healthcare allowance for health benefits
Company pension scheme with contributions
Employee Assistance Programs
Family inclusion network
Life and income protection insurance
Annual Health Assessments
Paid time off and public holidays
Monthly wellbeing allowance

Qualifications

  • Minimum of 5 years' experience in regulatory compliance and operational roles focused on financial crime prevention.
  • Proven experience in team management in a fast-paced environment.
  • Knowledge of financial crime regulations including AML and KYC.

Responsibilities

  • Lead and develop a high performing risk management team.
  • Establish oversight of key management information for risk portfolio analysis.
  • Monitor and optimize risk management processes and enhance customer experience.

Skills

Regulatory Compliance
Risk Management
Team Leadership
Stakeholder Management
Problem Solving

Education

Relevant professional qualifications e.g. Diploma in AML or Financial Crime
CAMS certification

Tools

Orbis
Fenergo
Actimize
Salesforce

Job description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day.When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

We are seeking an experienced Risk & Control Manager who will lead a team responsible for all risk management activity across 1LoD CDD processes, systems and controls.

The successful candidate will possess a deep understanding of regulatory compliance, risk management frameworks and a proven track record in building a leading team. A key focus will be supporting the Director of Advisory & Oversight to establish and enhance key oversight activities including ongoing risk portfolio analysis.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Legal, Risk, Compliance and Audit teams ensure we're doing business the right way. They help us balance a healthy risk appetite, so we're empowered to expand our horizons.

What you'll own

Leadership

  • Lead and develop a high performing team through effective talent acquisition, onboarding and training programmes.
  • Implement performance management frameworks, including clear performance objectives, regular performance reviews and career development plans to build a high performing function.
  • Foster a collaborative and inclusive team culture that promotes open communication, knowledge sharing and professional growth.
  • Cultivate a customer-centric culture with a strong understanding of risk and an innovative, proactive mindset to balance regulatory objectives and exceptional customer experience.
  • Develop and maintain an open and positive relationship with internal and external stakeholders, as necessary.
  • Identify areas of improvement and emerging threats and develop comprehensive training programmes to enhance capabilities and expertise.

Governance & Management Information

  • Establish 1LoD CDD Risk Forum providing oversight of key management information and acting as an escalation point to 2LoD.
  • Provide a singular view/ mechanism to review (check & challenge) key performance metrics and early warning indicators (KRI, Issues, Events, Audit etc).
  • Track the resolution of issues arising from internal and external audits, assisting with remediation efforts and ratifying treatment strategies where relevant.
  • Support CDD Operation in all risk management activities and champion best practices.
  • Collaborate with 2LoD receiving outputs of Horizon Scanning activities including the oversight of action tracking.
  • Lead the Policy/Standards Consultation & Gap Analysis supporting CDD in the understanding of gaps and expectations to close-out, achieved through oversight of Gap Actions Plans and ongoing governance.
  • Proactively identify key areas of optimisation to improve processes and the customer experience to gain efficiencies and reduce customer friction.
  • Monitor the ongoing risk management framework to identify any enhancement opportunities or non-value add information to streamline reporting.

Reporting and Documentation

  • Create and maintain a 1LoD CDD Hub, acting as a repository for all relevant financial crime documentation, ranging from operating procedures/ best practice guides to policies, news and events.
  • Define and maintain Portfolio Analysis across the Enterprise, including High-Risk Verticals, for the ongoing assessment of financial crime exposure and management.

Training and Development

  • Undertake 1LoD CDD Learning Needs Assessment incorporating a CDD Skill Matrix to understand skills exposure and support personal development.
  • Manage the development and delivery of appropriate project plans to assist in the delivery of continuous improvement.

What you bring

  • Minimum of 5 years' experience in regulatory compliance and operational roles with a strong focus on financial crime prevention and risk management.
  • Proven experience in managing and leading teams in a fast-paced environment.
  • Knowledge of financial crime regulations, including AML, KYC, and other relevant regulatory requirements.
  • Relevant professional qualifications e.g. Diploma in AML or Financial Crime, CAMs certification.
  • Experience in managing a portfolio of multiple risks with strong stakeholder management skills to ensure conflicts and competing prioritises are managed appropriately.
  • Producing and presenting management information reports across defined reporting cycles to inform decision making and highlight key trends.
  • Proven track record in managing procedures and updates related to financial crime prevention.
  • Experience in payment services.
    Familiarity with regulatory bodies including FCA or DNB.
  • Relevant professional qualifications e.g. Diploma in AML or Financial Crime, CAMs certification.
  • Experience using tools such as Orbis, Fenergo, Actimize, Salesforce.


What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

  • Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.
  • Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
  • Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.


Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can't wait to hear from you.

To find out more about working with us, find us on LinkedIn.

#LICW0625

Privacy Statement

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Explore the benefits we offer to Worldpayers in the United Kingdom

My Health

We provide a healthcare allowance towards the costs of your health benefits, giving you the flexibility to choose the coverage you and your family needs across our medical, dental and healthcare cash plans. Our medical plan also includes a neurodiversity assessment pathway.

My Money

We offer access to a pension scheme with a company contribution of 9% of base salary if you contribute at least 3%. You can also own your personal finances through our Workplace ISA and GIA.

My Lifestyle

We offer Employee Assistance Programs to support through any changes that matter to you.

My Family

Our family inclusion network offers support for Worldpayers raising families and caring for family members.

My Protection

We offer company-funded life and income protection insurance with the option to purchase additional insurances, including critical illness for you and your partner, life insurance for your partner, and personal travel insurance.

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

My Specialized Support

We offer company-funded annual Health Assessments. We also provide free access to a Virtual GP for you and your family, and full funding for female Worldpayers to access our Menopause Support Plan.

My Specialized Support

We provide a monthly wellbeing allowance for you to spend on anything that supports your physical and/or mental wellbeing.

Application steps

Here's where we'll learn a little about you, why you want to join Worldpay, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

Application Review

Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

Interview with a Worldpayer

This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Worldpayers.

Offer and Onboarding

The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Worldpayer.

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