CDD Operations Analyst

Global Payment Holding Company; Newcastle upon Tyne; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work arrangement

Global payments exposure

Job summary

Global Payment Holding Company is seeking a CDD Operations Analyst to join the Enterprise EMEA team. You will conduct CDD/EDD reviews for new enterprise relationships, screen for PEPs and sanctions, and perform ongoing risk assessments to support onboarding and ongoing monitoring.

You will collect and verify documentation from diverse sources, prepare comprehensive reports, and maintain audit-ready records while collaborating with Compliance, BD, and Relationship Managers.

Qualifications

• 3 years+ of experience in CDD, KYC, AML, or financial crime within financial services.
• Hybrid in-office model, 3 days per week.
• Experience screening for PEPs, sanctions, and adverse media.
• Excellent analytical and case management skills.
• Strong communication and stakeholder management.

Responsibilities

• CDD/EDD reviews for new enterprise relationships.
• Collect, verify, and analyze documentation from various sources.
• Prepare comprehensive reports with findings and recommendations.
• Screen for PEPs, sanctions, and adverse media & assess risk.
• Monitor existing enterprise relationships and reassess risk.
• Maintain accurate review records for audits.
• Communicate with stakeholders to guide onboarding.

Skills

KYC/AML

Regulatory compliance

Analytical skills

Stakeholder management

Risk assessment

Tools

Orbis

Fenergo

Actimize

Salesforce

LexisNexis

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a CDD Operations Analyst to join our ever-evolving Enterprise EMEA team and help shape the future of global commerce.

What you'll own

CDD & EDD Reviews for New Business Relationships

• Conduct thorough due diligence reviews for new enterprise customers, including detailed assessments of complex corporate ownership structures, Ultimate Beneficial Owners (UBOs), and source of wealth/source of funds, in accordance with Worldpay Policies and Procedures
• Collect, verify, and analyze documentation and information from a variety of internal and external sources, including public registries, company filings, and reputable financial databases
• Prepare comprehensive reports summarizing findings, associated risks and recommendations

Screening & Risk Assessment

• Perform comprehensive assessments on Politically Exposed Persons (PEPs), potential sanctions matches, and adverse media hits, applying a robust risk-based approach to understand and document associated risk-based approach to understand and document associated risks
• Identify emerging concerns, inconsistencies, or potential indicators of financial crime, escalating issues in line with governance frameworks and managing them from identification to resolution

Ongoing Monitoring of Customer Relationships

• Conduct periodic reviews of existing enterprise customer relationships in accordance with risk-based review cycles
• Complete trigger event reviews following changes such as ownership updates, unusual account activity, negative media developments, or revised risk indicators
• Reassess customer information and documentation to ensure continued alignment with regulatory and internal standards
• Identify deteriorating risk profiles, discrepancies, or new risks and elevate accordingly to Compliance or senior colleagues
• Maintain clear and accurate records of review outcomes to support audit and regulatory scrutiny

Operational Quality & Process Ownership

• Ensure all reviews are delivered to a consistently high standard, maintaining accuracy, completeness, and clear auditability
• Contribute to continuous improvement of the CDD function by recommending enhancements to processes, controls, documentation standards, and workflow efficiency
• Maintain strong case management discipline, tracking progress, proactively removing blockers, and ensuring SLAs are met without compromising risk standards

Stakeholder & Relationship Management

• Communicate effectively with internal stakeholders including Business Development, Relationship Managers, Compliance, Audit, and other teams within the control framework
• Provide clear and practical guidance on due diligence requirements, timelines, and risks, tailoring communication to each stakeholder's needs
• Act as a trusted advisor by using a risk-based mindset to influence decisions and support a smooth, well controlled onboarding process

Risk Culture & Industry Awareness

• Stay up to date with industry developments, emerging risks, regulatory changes, and best practices related to AML, CDD/EDD, sanctions, and financial crime compliance
• Foster a customer focused culture that balances strong risk management with an innovative, solutions driven approach to achieving regulatory objectives and delivering positive customer experiences

Training & Knowledge-sharing

• Participate in training sessions and workshops - both face-to-face, remotely and using CBT solutions, to continually improve and develop AML, CDD/EDD and Financial Crime knowledge
• Share expertise and best practices with colleagues, to support and grow the team and transfer knowledge and skills

What you'll bring

• 3 years+ of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industry
• Able to work in the office in a hybrid model 3 days per week
• Proficiency in conducting screening and risk assessments for PEPs, sanctions, and adverse media
• Excellent analytical skills with the ability to identify issues, investigate concerns, and manage cases through to resolution
• Exceptional communication and stakeholder management capabilities, including experience influencing decision‑making in a control focused environment
• Attention to detail, sound judgement, and the ability to balance efficiency with high quality output
• Pro‑active and self‑motivated mindset, with the ability to work independently as well as in a team - within a fast‑paced, deadline‑driven environment

It's a bonus if you have

• Working towards or committed to obtaining professional qualification(s) (e.g., ICA Certificate in AML, ACAMS)
• Experience in merchant acquiring, fintech compliance, or correspondent banking
• Knowledge of global regulatory frameworks (e.g., FCA, FinCEN, MAS, HKMA, EU AML Directives)
• Experience with CDD/KYC tools such as Orbis, Fenergo, Actimize, Salesforce, or LexisNexis

About the team

Our inclusive and global teams win together every day. We're proud to h