CDD Business Analyst

Delta Capita; Belfast; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global consulting firm in Belfast is looking for a CDD Business Analyst to join their team on a fixed-term contract. The role involves analyzing Customer Due Diligence processes and improving workflows while collaborating with various stakeholders. Ideal candidates will have a strong background in CDD, KYC, and process improvement methodologies, with excellent analytical and communication skills. The position supports a hybrid work model with expectations of office presence aligned with client needs.

Qualifications

• Proven experience as a Business Analyst in financial services or a regulated environment.
• Strong understanding of CDD, KYC, and AML processes.
• Demonstrated experience in process mapping and improvement methodologies.

Responsibilities

• Conduct detailed analysis of Customer Due Diligence processes.
• Map existing business processes using industry-standard tools.
• Identify inefficiencies and recommend improvements.

Skills

Business Analysis

Customer Due Diligence (CDD)

Know Your Customer (KYC)

Anti-Money Laundering (AML)

Process Mapping

Process Improvement

Analytical Skills

Problem-solving

Communication Skills

Stakeholder Management

Tools

Process Mapping Tools

Microsoft Office Suite

Job description

Overview

6-12 month FTC role in Delta Capita's CLM Advisory business. The successful candidate will join our fast-growing team as a CDD Business Analyst, working with clients across customer due diligence, process mapping, process improvement and more. You will serve as the primary point of contact between the client and Delta Capita as part of our Global Consulting team.

To know more about our Consulting services, please refer to CLM Advisory.

Key Responsibilities

1. Conduct detailed analysis of Customer Due Diligence processes to ensure regulatory compliance and operational effectiveness.

2. Map existing business processes using industry-standard tools.

3. Identify inefficiencies and recommend improvements to streamline workflows and enhance customer experience.

4. Collaborate with stakeholders across Compliance, Operations, Technology, and Risk to gather requirements and deliver actionable insights.

5. Support the design and implementation of process improvement initiatives, including automation and digitisation efforts.

6. Document business requirements, functional specifications, and process changes.

7. Monitor and report on the effectiveness of implemented changes.

8. Assist in the development of training materials and support change management activities.

Required Skills & Experience

1. Proven experience as a Business Analyst in financial services or a regulated environment.

2. Strong understanding of Customer Due Diligence (CDD), Know Your Customer (KYC), and Anti-Money Laundering (AML) processes.

3. Demonstrated experience in process mapping and process improvement methodologies (e.g., Lean, Six Sigma).

4. Excellent analytical, problem-solving, and communication skills.

5. Proficiency in process mapping tools and Microsoft Office Suite.

6. Ability to work independently and manage multiple priorities in a fast-paced environment.

7. Strong stakeholder management and interpersonal skills.

How We Work

Delta Capita is an equal-opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments during your interview process, please use the designated space within the application questionnaire.

This is a fixed term contract based in Belfast with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible; if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for Ireland is mandatory.

Expectations regarding hybrid working

As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office aligns to client policies and expectations, which vary. Most clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita requires. Some clients may require 4 or 5 days in the office, and candidates must be flexible to meet client demands.

Who We Are

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with expertise in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain by providing technology-based mutualised services for non-differentiating services.

Our Offerings

• Managed Services

• Consulting

• Technology

To know more about Delta Capita and our culture, please refer to Working at DC - Delta Capita.