CCTV Service and Change Manager

Leicester City Council; Leicester; On-site; GBP 25,000 - 35,000; Part time

Job summary

A local government council in Leicester is seeking a part-time CCTV Services Manager to lead their corporate CCTV monitoring service. You will manage a team, ensure compliance with legal standards, and oversee the service budget while contributing to community safety. Join us for a dynamic role that shapes the future of CCTV operations in the city.

Benefits

Generous annual leave

Local Government Pension Scheme

Flexible working options

Training and development opportunities

Discounts on city buses and trains

Qualifications

• Strong leadership and people management experience.
• Proven track record of managing budgets.
• Solid understanding of CCTV operations and compliance.

Responsibilities

• Steering delivery of corporate CCTV monitoring services.
• Managing service budget and ensuring high-quality operations.
• Overseeing compliance with legal frameworks related to CCTV.

Skills

Leadership

Communication

Negotiation

Budget management

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Part Time / 18.5 Hours Per Week / Permanent

Do you want to play a pivotal role in keeping our city safe and making a visible difference to our communities?

Join us to lead the delivery of our corporate CCTV monitoring service.

Motivated and forward-thinking, you'll be central to protecting our residents, businesses, and visitors while ensuring the Council remains fully compliant with national Codes of Practice and the legal requirements around CCTV use. It\'s not just about managing cameras, it\'s about leading change, driving efficiencies, and making sure we provide a modern, cost-effective service that meets the needs of the city today and in the future. This is the perfect opportunity to be the CCTV Champion for the Council, shaping how we use technology to support community safety, while managing a team that works around the clock to protect people, property and places.

This is a part time position working 18.5 hours per week on a job share basis. Working pattern can be discussed at interview and agreed with the successful candidate. You\'ll be based in our CCTV Control Room in the city centre.

What you\'ll be doing

As our CCTV Services Manager, no two days will be the same. Steering the delivery of corporate CCTV monitoring services, you\'ll ensure resources, staff, and contracts are managed effectively. Leading a skilled team of staff and contracted providers, you\'ll set clear expectations, drive performance, and ensure the service meets its commitments to the community. You\'ll manage the service budget, delivering high-quality operations within agreed financial frameworks, ensuring cost savings and improved efficiency. You\'ll oversee compliance with legal frameworks by carrying out inspections of CCTV installations and advise on the operational viability of new projects. You\'ll oversee codes of practice, and transparency agendas relating to CCTV operations, ensuring our platforms and monitoring are fit for the future. Representing the Council at meetings, you\'ll work closely with Police, commercial organisations and partners, as well as negotiate with Council divisions and contractors to agree service levels, priorities and contributions.

What you\'ll need

You\'ll bring both professional expertise and the right personal approach. With strong leadership and people management experience, you\'ll be able to get the best out of teams and contractors. You\'ll have a proven track record of managing budgets and delivering services within financial constraints. Proactive, with a solutions-focused mindset and someone who can anticipate challenges to deliver results, you\'ll drive change and improve services without compromising quality. Using excellent communication and negotiation skills, you\'ll be able to work with internal divisions, senior managers, external partners, and community stakeholders. You\'ll have a solid understanding of CCTV operations, compliance requirements, and national Codes of Practice. Above all, you\'ll be committed to upholding the highest standards of service, governance and accountability, with a genuine passion for using CCTV to make our city safer and stronger.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You\'ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We\'ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We\'re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That\'s why we\'ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We\'ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the \'our approach to recruitment\' page.

For a chat about this role

We\'re happy to discuss this role further. Please email Nicola Odom, Head of Safer Communities, via email to [e-mail]

Interview and Assessment

Interview and Assessment to be held on Wednesday 5th November 2025