CCTV Operator / Controller / Control Room Security Officer

AWD online; Horley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in Horley is seeking a CCTV Operator / Controller / Control Room Security Officer. The role involves monitoring surveillance systems, managing access control, and ensuring safety compliance. Candidates must have a valid SIA licence and a full driving license due to the site's remote location.

Qualifications

• Must hold a Valid SIA Licence.
• Flexible and adaptable to work in rotating shifts.
• Excellent communication skills.

Responsibilities

• Monitor CCTV cameras and alarms.
• Maintain records of incidents and responses.
• Operate control room systems and handle calls.

Skills

Communication

Customer service

Attention to detail

IT Literacy

Job description

CCTV Operator / Controller / Control Room Security Officer who has a high attention to detail, the ability to handle various issues in a calm, professional and proactive manner and has the flexibility to work shift patterns is required for a well established company based in Horley, Surrey.

SALARY: £13.42 per Hour + Benefits

LOCATION: Horley, Surrey

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 4 On / 4 Off including Days and Nights

PLEASE NOTE: You must a Full Driving License and your Own Vehicle as the site is in a remote location with no access to public transport

You must also hold a valid SIA Licence

JOB OVERVIEW

We have a fantastic new job opportunity for a CCTV Operator / Controller / Control Room Security Officerwho has a high attention to detail, the ability to handle various issues in a calm, professional and proactive manner

Working as a CCTV Operator / Controller / Control Room Security Officer you'll be crucial in maintaining safety by monitoring CCTV and alarm systems, recording incidents, and managing access control.

This vital role involves operating control room systems, handling calls, and notifying relevant personnel of incidents.

As a CCTV Operator / Controller / Control Room Security Officer you'll also be responsible for validating and logging staff/contractor entries to gas sites, responding to emails, and conducting camera/perimeter checks.

If you have excellent observational skills, a strong sense of responsibility, and are committed to high standards of service and compliance, we want to hear from you.

DUTIES

Your duties as a CCTV Operator / Controller / Control Room Security Officer include:

• Monitor CCTV cameras and alarms

• Keep and maintain suitable and sufficient records of all incidents

• Maintain the security of the CCTV Control and equipment rooms at all times

• Operate and monitor the control room systems

• Take calls and inform/act accordingly

• Notify the police and other authorised persons/organisations of incidents

• Maintain and store correctly records, relevant to the execution of the system

• Log and report faults and incidents

• Monitor access control and validation, intercom systems

• Ensure professional quality of service delivery and compliance with legislative requirements.

• Answer service calls from staff, contractors etc

• Record staff or contractors entering gas sites, validate and record on ARC logbook

• Ensure that staff or contractors have site access for that appropriate site

• Check and respond to emails

• Acknowledge any alarms received and take appropriate action

• Record any new faults found on the system and email appropriate service provider

• Camera and Perimeter checks on sites

• Arm and disarm gas sites once camera and perimeter checks have been complete

CANDIDATE REQUIREMENTS

• Must hold a Valid SIA Licence

• must a Full Driving License and your Own Vehicle as the site is in a remote location with no access to public transport

• Flexible and adaptable to work rotating shift patterns

• Customer service and control room experience

• Excellent communication skills

• Excellent verbal and written English

• IT and computer literate

• Good customer service skills

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13568

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