CCTV Operator

Manchester Arndale; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent venue in Birmingham is seeking a motivated CCTV Operator to join their professional security team. This role involves operating the CCTV system, ensuring safety of visitors, maintaining incident logs, and conducting risk assessments. Ideal candidates must possess essential SIA licenses, have effective communication skills, and the right to work in the UK. Join us in a diverse and inclusive work environment.

Qualifications

• Must have Right to Work in the UK.
• ACT Awareness required.
• SCaN for CCTV Operators necessary.

Responsibilities

• Ensure accurate communication and transmission of information.
• Follow incident escalation processes and maintain logs.
• Deploy security resources to manage incidents.
• Conduct daily site activity risk assessments.
• Document complaints and incidents meticulously.

Skills

SIA Door Supervisor License

SIA CCYV Licence

Effective verbal communication

Effective written communication

Problem Solver

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Shift Pattern: 2 days on then 2 nights on, followed by 4 off.

We are seeking a highly organised and motivated individual to join our team as a CCTV Operator.

This is a fantastic opportunity to join our highly trained, professional security team within a large Venue. You will be responsible for the protection, security and safety of visitors and the building.

As part of your role, your key responsibilities will include, but are not limited to:

• Ensure that there is clear, accurate communication and transmission of all relevant information.
• Ensure the correct escalation of incidents is followed in line with the incident escalation process; running logs are maintained in the Operators running logs.
• Effectively deploy security resources to deal with all incidents and matters arising.
• Proactive operation of the CCTV System; conducting daily site activity risk assessments, maintaining accurate CCTV records. Operation of the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio and phone systems.
• Implementation of the emergency procedures in accordance with the Incident and Emergency Plan.
• Thoroughly, accurately, and professionally documents complaints, incidents involving possible criminal activity and other daily activities.

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK
• SIA Door Supervisor License is essential
• SIA CCYV Licence is also essential
• ACT Awareness
• SCaN for CCTV Operators
• Problem Solver
• Effective verbal and written communication skills

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.