CCTV Field Service Engineer

TURNERFOX RECRUITMENT LTD; Leicester; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking an experienced CCTV Engineer to join their dynamic team in Leicester. The role involves maintaining and repairing complex CCTV systems and ensuring excellent customer service. Candidates with experience in security systems and a valid driving license are preferred. Flexibility in working hours will be necessary, and a company vehicle is provided.

Benefits

Company vehicle provided

Qualifications

• Experience in repair & maintenance of CCTV, access control, alarms, or fire systems.
• Valid driving license required.
• Desirable experience with specialized security systems.

Responsibilities

• Maintain and repair complex CCTV Systems across various locations.
• Manage and maintain control rooms and related systems.
• Provide excellent customer service while adhering to SLAs.

Skills

Repair and maintenance of security systems

Customer service

Flexibility

Job description

Role: CCTV Engineer

Location: Leicester surrounding areas

Hours: 8:30 AM – 5:00 PM (Flexible)

Salary: Negotiable for the right candidate

About the Role for CCTV Engineer:

We are seeking an experienced CCTV Field Engineer to handle fault requests, perform planned preventative maintenance (PPM), and support high-end, large-scale integrated security systems.

Key Responsibilities:

• Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas.
• Manage and maintain functional and managed control rooms.
• Provide excellent customer service while working to Service Level Agreements (SLAs).
• Support and maintain Perimeter Detection Systems.
• Execute planned preventative maintenance (PPM).
• Update the helpdesk on job status and outcomes.

What We’re Looking for:

• Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems).
• Knowledge of Access Control systems with Site Mustering (advantageous).
• A valid driving license.
• Flexibility with working hours when required.
• Desirable experience with PIDs, Galaxy Alarms, Cortech, CEM Access Control, Synergy, Video Matrix Systems, IP Systems, Networks, RAID Recording, and first-line repairs on gates & barriers.

Company vehicle provided!

If you're interested in the role of CCTV Engineer, apply now and join our dynamic team!