CCTV Controller | 4-on 4-off Security Operator

OCS; West of England; On-site; GBP 21,000 - 32,000; Full time

Job summary

OCS UK & Ireland is seeking a CCTV Controller to operate the CCTV and other security systems, ensuring safety across the site. You will report to the Security Manager and maintain clear incident logs, with accurate documentation and prompt escalation when needed.

The ideal candidate holds a valid SIA CCTV license, ACT Awareness, and SCaN for CCTV Operators, and can demonstrate strong problem-solving and communication skills. This is a 4 on 4 off shift role on site.

Qualifications

• Right to work in the UK.
• SIA – CCTV / Door Supervisor Licence.
• ACT Awareness.
• SCaN for CCTV Operators.
• Problem-solving skills.
• Effective verbal and written communication skills.

Responsibilities

• Ensure clear, accurate communication and transmission of all relevant information
• Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs
• Effectively deploy security resources to handle all incidents and matters arising
• Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records
• Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems
• Implement emergency procedures in accordance with the Incident and Emergency Plan
• Thoroughly, accurately, and professionally document complaints, incidents involving possible criminal activity, and other daily activities

Skills

Problem solving

Verbal and written communication

Job description

OCS UK & Ireland is seeking a CCTV Controller to operate the CCTV and other security systems, ensuring safety across the site. You will report to the Security Manager and maintain clear incident logs, with accurate documentation and prompt escalation when needed.

The ideal candidate holds a valid SIA CCTV license, ACT Awareness, and SCaN for CCTV Operators, and can demonstrate strong problem-solving and communication skills. This is a 4 on 4 off shift role on site.