CCTV Control Room Operator - GBP 27000

ZipRecruiter; Blackburn; On-site; GBP 26,000 - 28,000; Full time

Job summary

A security monitoring center near Blackburn is seeking a reliable CCTV Control Room Operator. This permanent, full-time role involves monitoring multiple client locations and responding to security incidents. Candidates should hold a valid SIA CCTV License and have previous experience in a similar environment. The role offers structured training, career advancement, and a supportive team environment.

Benefits

Structured training and development

Generous annual leave package

Healthcare support

Employee perks and discount schemes

Qualifications

• Previous experience in CCTV monitoring or similar operational environments.
• Willingness to work nights, weekends, and a fixed shift pattern.
• Commitment to providing excellent service.

Responsibilities

• Operate CCTV and Video Management Systems to monitor client locations.
• Respond to security alerts and manage controlled site access.
• Liaise with emergency services when necessary.

Skills

Detail-oriented

Excellent communication skills

Ability to remain calm under pressure

Strong time management

Education

SIA CCTV License (Level 2)

Job description

Job Description

Role: CCTV Control Room OperatorSalary: £26,666 (increasing to £27,452 after probation)Location: Blackburn areaContract Type: PermanentShift Pattern: 4 days on / 4 days off, 12-hour shifts (42 hours per week)Join a Fast-Paced Security Operations EnvironmentAre you a calm and reliable professional who excels under pressure? A security monitoring centre is currently seeking a Control Room Operator to help deliver vital services as part of a 24/7 surveillance operation. This is a full-time, permanent role based near Blackburn, offering a consistent shift pattern and career development opportunities for the right candidate.What You'll Be Doing Operating advanced CCTV and Video Management Systems to monitor multiple client location Responding to security alerts and incidents with precision and professionalism Managing controlled site access remotely and following defined protocols Handling incoming calls with clarity and courtesy Liaising with emergency services and internal teams when necessary Producing accurate and timely reports and maintaining detailed records* Working collaboratively within a disciplined, high-performing teamWhat We're Looking ForWe want detail-oriented, proactive individuals with experience in control room or security monitoring environments.

You should be ready to take initiative and maintain high standards in a dynamic setting.Essential: A valid SIA CCTV License (Level 2 in Public Space Surveillance) Minimum : 18 Previous experience in CCTV monitoring or similar operational environments Excellent written and verbal communication skills Ability to remain calm and make decisions under pressure Strong time management and multitasking abilities Willingness to work nights, weekends, and a fixed shift pattern Commitment to providing excellent serviceWhat You'll Get in Return Structured training and development opportunities Support with further qualifications and career advancement Overtime and progression potential for high performers Generous annual leave package Company pension Healthcare support (including everyday healthcare costs) Mental health and wellbeing resources Access to employee perks and discount schemesEmployee referral incentivesA Culture That Supports YouYou'll be part of a friendly, inclusive team that values your input and supports your growth. The working environment encourages open communication, collaboration, and continuous improvement, with a focus on delivering service excellence in the security sector. & Equal OpportunityApplications are welcome from all backgrounds. We're committed to creating an inclusive workplace that values of thought, background, and experience.

Reasonable accommodations will be made for applicants with disabilities during the recruitment processTPBN1_UKTJ