CCTV Assistant

Lanes Group; Washington; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

21 days holiday + bank holidays

Job summary

Lanes Group is seeking a CCTV Drainage Support Operative to assist with inspecting and surveying drainage systems using specialist CCTV equipment. The role involves identifying blockages, defects, cracks, collapses, and other drainage issues so that repairs can be planned and carried out.

Based in Washington, Tyne and Wear, you will support engineers and ensure high standards of service. Working Monday to Friday, 40 hours per week, you will maintain excellent customer service, complete site

Qualifications

• Full UK driving license is required.
• Banksman experience is desirable.
• Manual Handling training is desirable.
• Emergency First Aid qualification is desirable.
• NRSWA accreditation is desirable.
• EUSR National Water Hygiene is desirable.
• Medium risk confined space training is desirable.

Responsibilities

• Maintain great customer service and communication.
• Adhere to company absence reporting procedure.
• Update and complete site documentation using an electronic tablet.
• Ensure all works follow approved method statements and Safe System of Work.
• Report issues or hazards per company procedures.
• Follow health and safety regulations to maintain a safe working environment.
• Operate machinery and tools safely to assist with tasks.
• Maintain equipment and tools in good condition.
• Wear and maintain PPE in good condition.

Skills

UK driving license

Banksman

Manual Handling

First Aid

NRSWA

EUSR Water Hygiene

Confined Space

Job description

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department

Drainage/Depot Network consists of a strategically located depot network across the UK, spanning from Aberdeen to Plymouth. Enabling rapid response to customer requirements and providing round-the-clock coverage, 365 days a year.

This extensive footprint allows Lanes to combine local responsiveness with national capability, ensuring consistent service standards while maintaining close relationships with regional customers and infrastructure partners.

Purpose of the role

To support CCTV Drainage Engineers in inspecting, surveying, and assessing drainage and sewer systems using specialist CCTV camera equipment. The role helps identify blockages, defects, cracks, collapses, and other drainage issues so that appropriate repairs can be planned and carried out.

Key Responsibilities

• Maintain great customer service and communication
• Adhere to company absence reporting procedure
• Updating and completing site documentation using electronic tablet
• Ensure all works are carried out in line with approved method statements and safe system of work.
• Report any issues or hazards by following company procedures
• Follow health and safety regulations to maintain a safe working environment.
• Operate machinery and tools safely and efficiently to assist with various tasks
• Maintain equipment and tools to ensure they are in good working condition.
• Wearing and maintaining in good condition any Personal Protective Equipment.

Key Requirements

Skills & Experience

• Full UK driving license (Required)
• Banksman (Desirable)
• Manual Handling (Desirable)
• Emergency First Aid (Desirable)
• NRSWA (Desirable)
• EUSR National Water Hygiene (Desirable)
• Medium risk confined space (Desirable)

About the Role

• Location: Washington, Tyne and Wear
• Hours: Monday to Friday 40 hours per week
• Salary: £14 - £15 per hour dependant on experience
• 21 days holiday + bank holidays

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading:Acts as a role model, shaping the learning agenda and influencing change.
• Agile:Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing:Supports the development of others through coaching and structured development plans.
• Engaging:Inspires and motivates learners, builds trust and credibility
• Safe & Secure:Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation – open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.