Catering Team Leader - Swansea.com Stadium

TN United Kingdom; Swansea; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a renowned stadium and lead enthusiastic staff in a fast-paced catering environment. This role offers a chance to develop valuable skills while ensuring a smooth operation during exciting events. With competitive pay and the opportunity to work across multiple venues, you will be part of a supportive team committed to excellence. Enjoy comprehensive training in health and safety, and take advantage of wellbeing support programs. If you're passionate about delivering great service and thrive under pressure, this is the perfect opportunity for you!

Benefits

Competitive weekly pay

Health & Wellbeing Support Programmes

Employee Assistance Programme

Training in Health & Safety

Training in Hygiene

Training in Allergens

Training in Manual Handling

Opportunity to work at multiple venues

Qualifications

• Previous supervisory experience in catering/fast-food sector is essential.
• Excellent communication and organizational skills are required.

Responsibilities

• Supervise a busy food outlet and delegate responsibilities.
• Oversee food production and ensure allergen information is ready.

Skills

Supervisory experience

Communication skills

Organization skills

Multi-tasking

Customer service

Calm under pressure

Empathy

Tools

Paperless Software

Self Ordering Units (SOU)

Job description

Social network you want to login/join with:

Client:

Constellation Wales and South West

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e05427d0ed4b

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Come and join us at Swansea.com stadium for our 24/25 & 25/26 football season!

Do you want a rewarding role in the events industry? We are looking for Catering Team Leaders to lead experienced and enthusiastic teams at Swansea.com Stadium in one of our Food Outlets.

Working Hours

We are looking for staff to join us for all home fixtures at Swansea.com stadium where shifts are typically 6-7 hours long. Once registered with Constellation you will also have opportunities to work across all other venues in the local area such as Cardiff City FC and the Principality Stadium and many others further afield if you wish!

Role Responsibilities

Daily tasks may include:

1. Supervision of a Busy Food Outlet and the Team, delegating responsibilities accordingly
2. Good communication and delivering an effective staff briefing to your team ready for the day ahead
3. Overseeing the Cook with food production for your Food Outlet which may serve hot dogs, pies, chips, burgers, etc.
4. Being super organized and able to multi-task
5. Ensuring your area of work has its allergen information ready to go
6. Assist with staff training and development to maintain the highest standard
7. Swiftly resolving customer service complaints
8. Administering refunds correctly
9. Completion of match day paperwork on our Paperless Software.

Requirements

1. Previous supervisory experience required within the Catering/Fast-food sector working with Food Service and Production
2. Experience with Self Ordering Units (SOU) desired but not a necessity
3. The ability to remain calm during high-volume periods
4. Enthusiastic & energetic personality
5. Empathic and understanding of others
6. Excellent organization and communication skills

Why Should You Work With Us?

1. Great opportunity to work in a friendly and fast-paced environment
2. Competitive weekly pay
3. Be part of a great and supportive team
4. Gain some great transferable skills and work experience
5. Opportunity to work at multiple venues
6. Receive full training in Health & Safety, Hygiene, Allergens and Manual Handling
7. Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme

Apply online with cover letter and CV. We will be in touch shortly and if successful, you could be working in one of our venues within a few days.