Catering Team Leader

Merseywestlancs; Sefton; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Generous pension scheme

Unsocial hours payments

27 days annual leave (pro rata)

NHS discounts

Job summary

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking a highly motivated Catering Team Leader to join our friendly team at Southport Hospital. The role is permanent, full-time (37.5 hours per week, Monday to Friday, 10:00–18:00).

You will help lead day-to-day catering operations, support staff, and ensure high standards of food hygiene and patient and customer service. We are looking for someone with catering experience, supervisory skills, and a solid knowledge of food safety.

Qualifications

• Supervisory experience in a catering setting.
• Advanced Food Hygiene Level 4.
• City & Guilds level 7061 and 2 or equivalent.
• Basic computer skills.
• HACCP Training.
• ECDL or equivalent.

Responsibilities

• Lead and supervise the catering team on a day-to-day basis.
• Allocate duties and organise rosters to ensure adequate cover.
• Ensure food is prepared, presented and served to a high standard.
• Maintain excellent customer service for patients, staff and visitors.
• Ensure all Food Hygiene and allergen procedures are followed.
• Monitor food schedules, cleaning schedules and relevant catering records.
• Support stock control ordering and storage of food and catering supplies.
• Minimise food waste and help maintain effective cost control.
• Train, support and motivate catering teams.
• Work closely with managers and departments to ensure efficient Catering service.
• Lead by example promoting Trust values and a supportive team environment.

Skills

Supervisory experience

Advanced hygiene

City & Guilds 7061/2

Basic computer skills

HACCP training

ECDL or equivalent

Education

Supervisory experience

Advanced Food Hygiene Level 4

City & Guilds Level 7061 and 2

Basic computer skills

Job description

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations.

Whatever you’re looking for in your career, you’ll find it here at MWL.

Main area Estates and Ancillary Grade NHS AfC: Band 4 Contract Permanent: 37.5 hours per week Monday - Friday Hours Full time - 37.5 hours per week (Monday - Friday 10.00 - 6.00pm) Job ref 409-8253205-A

Site Southport Hospital Town Southport Salary £28,392 - £31,157 per annum Salary period Yearly Closing 25/11/2026 23:59

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

We are looking for a highly motivated, experienced and reliable Catering Team leader to join our friendly team.

You will help lead day-to-day cateing operation support staff, maintain high standards of food hygine and safety, and provide excellent patient and customer service.

We are are looking for someone who:

• Has experience within the Catering industry.
• Can confidently lead and support a team
• Has excellent customer care skills
• Works well under pressure
• Understands food hygiene and health and safety
• Is reliable and oranised and enthuiastic

Main duties of the job

• Maintain all operational procedures
• Maintain all computerised records as appropriate
• Auditing wards and departments in line with food safety legislation
• Involvement in the review of departmental work instructions and procedures
• Enforce compliance with Waste Management Policy to meet the changing requirements as segregation requirements increase
• Ensure all catering staff are fully aware and comply with Hygiene and Food Safety Legislation

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Detailed job description and main responsibilities

• Lead and supervise the catering team on a day-to-day basis
• Allocate duties and organise rosters to ensure adequate cover
• Ensure food is prepared presented and served to a high standard
• Maintain excellent customer service for patients, staff and visitors.
• Ensure all Food Hygiene and allergen procedures are followed
• Monitor food schedules, cleaning schedules and relevant catering records.
• Support sock control ordering and storage of food and catering supplies
• Minimise food waste and help meaintain effective cost control
• Train, support and motivate catering teams
• Work closley with managers and departments to ensure efficeint Catering service
• Lead by example promiting Trust vallues and a supportative team enviroment.

Our Values

• We are Kind
• We are Open
• We are Inclusive

Qualifications

• Supervisory Experience
• Advanced Food Hygiene Level 4
• City & Guilds level 7061 and 2 or equivalent
• Basic computer skills
• HACCP Training
• ECDL or equivalent

Knowledge and Experience

• Working with quality systems and hygiene monitoring
• Retail Experience
• NHS Experience

Skills

• Ability to lead change
• Ability to work under pressure
• Provision of a patient/customer focussed service
• Principles of Risk Management
• Communication
• Ability to motivate a team

Other

• Professional and hygiene awareness/appearance
• Varied shifts working in hot humid environment
• Weekend and Bank Holiday Working
• Cross site cover
• Physically demanding role
• Varied deadlines and ad hoc pressures, concentration required when entering data
• Varied deadlines and ad hoc pressures
• Dealing with staff issues

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact [e-mail]

We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.

The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.
Certificate of Sponsorship

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click here to check your eligibility before applying for this post as we may be unable to provide sponsorship.

eVisa Update
For successful candidates on selected work and study visa routes, who have completed and paid for their applications will no longer receive a visa vignette in passport as evidence of their permission to enter the UK.
Instead, you will be issued with an eVisa only, which is accessed by creating a UKVI account.
Before travelling to the UK, we advise applicants to:

• Understand how to generate an eVisa share code

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.

Flexible Working

We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:

• All employees have the right to request flexible working from day one of employment.
• There is no limit on the number of requests they can make.
• Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.

Working for Team MWL

Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Additional Information

Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here .

An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.

Good luck with your application. We hope to welcome you to Team MWL very soon.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.