Adult Safeguarding Administrator

Merseywestlancs; Sefton; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Flexible working

Pension scheme

27 days annual leave pro rata

NHS discounts

Staff wellbeing

Job summary

Mersey West Lancashire NHS Trust is seeking a part-time admin professional to join the Safeguarding Adults Team at Southport and Ormskirk Hospital sites. The role focuses on DoLS processing, data management, minute taking, and confidential admin support with a high degree of discretion.

The post is for 30 hours per week, with a pro rata salary of £25,760–£27,476 per annum. Flexible working options and NHS benefits apply.

Qualifications

• Administrative experience supporting a team in a busy environment.
• Experience in handling confidential information and safeguarding processes.
• Knowledge of DoLS is advantageous but not required.
• Experience in NHS or public sector administrative roles is desirable.

Responsibilities

• Provide administrative support to the Safeguarding Team.
• Process DoLS authorisations and maintain safeguarding data.
• Take minutes at meetings and manage diary commitments.
• Maintain confidential patient-centred databases and records.
• Prepare emails and communications for the team.
• Coordinate with Local Authority and external bodies as needed.
• Assist in data extraction for quarterly/annual reports.
• Support team to ensure effective and timely reporting.

Skills

Administrative experience

Education

GSCE or equivalent

RSA II typing or equivalent

ECDL

NVQ level 3 or equivalent experience

Job description

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations.

Whatever you’re looking for in your career, you’ll find it here at MWL.

Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 30 hours per week (Hours worked over Monday to Friday) Job ref 409-8369343

Site Southport and Ormskirk Hospital Town Southport Salary £25,760 - £27,476 Per Annum, Pro Rata Salary period Yearly Closing 23/11/2026 23:59

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

An exciting and challenging opportunity has arisen to join the Safeguarding Adults Team on a 30 hours (part time) contract at Mersey and West Lancashire Teaching Hospitals NHS Trust working at the Southport and Ormskirk Hospital sites.

The post holder will provide a comprehensive, professional and effective administrative service to the team, including the processing of Deprivation of Liberty Safeguards (DoLS) applications . The role will also include taking minutes at meetings and ensure effective data collection. Flexibility and confidentiality are key requirements of this role and a calm and friendly manner when dealing with enquiries and external organisations. To note the role will be exposed to safeguarding concerns raised relating to adults and children and will require a high degree of emotional resilience.

Please be aware, that we may close a vacancy earlier than stated, should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.

Main duties of the job

• The post holder will support the Trust and the Safeguarding Team to meet its statutory safeguarding responsibilities.
• This will include the processing of Deprivation of Liberty Safeguards (DoLS) authorisations and undertaking daily communication with the Local Authority.
• The role will include supporting the preparation for external meeting such as MARAC and providing data for both internal and external reporting.
• The role will provide comprehensive confidential administrative support to the Safeguarding Team.
• The role will include the necessitating of contacts with external bodies, clinical, nursing, management, executive and clerical staff.
• Some cross cover is required for the safeguarding adults and safeguarding children administrative support, therefore the ability to work across both the Southport and Ormskirk sites may be required.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

• To provide administrative support to the Safeguarding Team to include the management of incoming internal and external communications via email, telephone and post
• To receive and share sometimes complex and highly sensitive communications on behalf of the Safeguarding Team, and to highlight and prioritise communications and elevate to the appropriate person in the safeguarding team.
• As directed by the Named Nurse/Named Midwife disseminate safeguarding information to relevant staff outside of the safeguarding team.
• To maintain an up-to-date knowledge of the relevant systems and processes, attending appropriate training sessions.
• To provide comprehensive secretarial support to the Safeguarding Team, including but not limited to room bookings and some diary management of the above Leads. Preparing and providing training resources that have been developed by the above Leads. Ordering of stationary supplies for team use.
• To maintain up to date and accurate safeguarding patient-centred databases.
• To update the patient’s clinical record with required safeguarding alerts, and upload completed safeguarding reports to the patient’s clinical record, ensuring patient information for example demographics is accurate. On the instruction of the Safeguarding Leads create new patient records when necessary.
• To assist in the production and correct formatting of policies and protocols that are relevant to the service.
• Support the monitoring of the effectiveness of the Safeguarding policies and protocols by providing relevant data during their review.
• To prepare e-mails and some general communications.
• To attend team meetings as necessary, and support and suggest improvements for the team’s ways of working, including development of administrative processes in own area, seeking approval where this is required.
• Demonstrate and provide advice and support for new and current staff in regard to safeguarding administrative processes and own role. As required support staff in understanding functionality of Microsoft Software package.
• Using Trust templates prepare and distribute agenda and information for meetings, taking detailed minutes of meetings, and distribute the minutes and other papers required. Prior to meetings issue reminders of actions due and update action plans, as directed by the Safeguarding Leads.
• In preparation for meetings attended by the above Leads provide sometimes complex and highly sensitive information.
• To be responsible for providing information, as requested or timetabled, that is used to compile, produce and distribute accurate reports.
• Provide requested data and information for the quarterly and annual returns for Local Safeguarding Boards/Safeguarding Partnerships and the Clinical Commissioning Group.
• To maintain the administration of the service, including developing and maintaining activity, operational and training databases, in order that data can be easily retrieved.
• Input and accuracy check data to ensure all data held is accurate and kept up to date. As required share information, such as training records, with relevant departments to support other databases being accurate.
• As directed support the undertaking and delivery of audit and survey material by the above Leads.
• Maintain and update relevant parts of the Trust Safeguarding intranet pages

Person specification

Qualifications

• GSCE or equivalent at Grade C or above in English Language
• RSA II typing or equivalent
• ECDL
• NVQ level 3 or equivalent experience

Knowledge & Experience

• Experience of working in office environment
• Knowledge relating to procedures and practices in relation to safeguarding
• Previous NHS experience

Skills & Abilities

• Ability to work as a member of a team
• Excellent interpersonal skills
• Ability to work on own initiative and rearrange priorities as required
• Be able to provide and receive complex and sensitive information and be able to communicate with all stakeholders in safeguarding service
• Up to date knowledge of Data Protection
• Flexible working approach
• Organisational skills
• Knowledge of Microsoft Office Software Package
• A professional outlook and ability to inspire confidence in service users
• Demonstrates an understanding of client confidentiality
• Commitment to self-development to meet the requirements of the role

Other

• Physical dexterity required for keyboard skills
• Physical strength required to handle patient records
• To be able to travel to venues across the service
• Ability to move from one activity to another at short notice in response to changing priorities
• Speaking to distressed or emotional people, either by telephone or face to face
• Tact, diplomacy and empathy when interacting with service users
• Required to spend most of the working day sitting in front of a VDU and/or long periods on the telephone
• Occasional use of road transport

Our Values

• We are Kind
• We are Open
• We are Inclusive

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact [e-mail]

We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.

The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.
Certificate of Sponsorship

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click here to check your eligibility before applying for this post as we may be unable to provide sponsorship.

eVisa Update
For successful candidates on selected work and study visa routes, who have completed and paid for their applications will no longer receive a visa vignette in passport as evidence of their permission to enter the UK.
Instead, you will be issued with an eVisa only, which is accessed by creating a UKVI account.
Before travelling to the UK, we advise applicants to:

• Understand how to generate an eVisa share code

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.

Flexible Working

We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:

• All employees have the right to request flexible working from day one of employment.
• There is no limit on the number of requests they can make.
• Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.

Working for Team MWL

Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Additional Information

Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here .

An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.

Good luck with your application. We hope to welcome you to Team MWL very soon.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.