Catering Team Lead

Birdworld Ltd; Farnham; On-site; GBP 27,000 - 32,000; Full time

Job summary

A family attraction in Farnham is seeking a Play Barn and Catering Team Lead to manage catering operations and enhance guest experiences. The ideal candidate will have leadership experience in food service, knowledge of food hygiene, and food safety certification. The role offers up to £32,000 annually and includes benefits such as a pension scheme and staff discounts. Flexibility in hours is required to meet business needs.

Benefits

Pension scheme

Free onsite parking

Employee assistance service

Optician cover

Staff discount

Holiday increase with service

Qualifications

• Minimum Food Safety Level 3 required.
• Willingness to obtain First Aid At Work certification.
• Experience in food service or hospitality leadership.

Responsibilities

• Oversee catering operations and guest experience.
• Drive catering performance to meet sales targets.
• Recruit and train team members.

Skills

Food Safety Level 3

First Aid At Work

Food service leadership experience

Knowledge of food hygiene

IT system/database experience

Job description

Here at Profiles Personnel, we are proud to be supporting our client Birdworld in recruiting a Play Barn and Catering Team Lead as they continue their exciting journey of growth. Proud to be named 'One to watch - Good to work for 2025', this accreditation reflects a workplace where the team feel valued, supported and excited about the future. Birdworld is a workplace full of energy, ambition and opportunity - where every idea and effort truly makes a difference.

Along with a salary of up to £32,000 per annum, you will receive a range of benefits (following probation), including a pension scheme, free onsite parking, an employee assistance service, optician cover, full uniform, staff discount and holiday increasing with service!

Job Responsibilities

As Play Barn & Catering Team Lead at Birdworld, you will be responsible for the efficient and smooth running of the catering operations across the park and the guest experience in the Play Barn. You will provide effective leadership to the team and ensure a high level of guest service and experience is delivered.

• Driving catering performance across the park in order to meet sales and margin targets and to remain within budget.
• Driving and supporting high levels of guest service across all areas of catering and the Play Barn
• Recruiting, training and developing the team, ensuring they are motivated to achieve the agreed department objectives whilst remaining within budget.
• Managing and monitoring team induction and probation periods within Company standards.
• Weekly rota scheduling and daily task allocation - reviewing and adjusting catering team levels to meet the needs of the guest/business and to the agreed parameters of labour cost and headcount.
• Setting up kitchen equipment and Front of House including temperature checks and completing food preparation to meet quality standards and menu specifications
• Ensuring all catering equipment works correctly and reporting any issues through the correct channels in a timely manner.
• Ensuring the servicing of the equipment takes place in line with required schedules.
• Coordinating and preparing the party space, greeting and hosting party groups to the Play Barn.
• Ensuring the appropriate use and behaviour of the play facilities are monitored, maintained and managed accordingly.

Requirements

• Food Safety Level 3 minimum.
• First Aid At Work (or willingness to undertake).
• Willingness to undergo a Disclosure Barring Service (DBS) basic check.
• Experience in food service or hospitality leadership.
• Knowledge and understanding of food hygiene within a commercial environment.
• IT system/data-base experience.
• Experience of visitor attraction (desirable).

Birdworld is a family attraction filled with interactive experiences and play spaces, safely enclosed in a natural setting. Indoor woodland adventures await at Birdworld's Play Barn - perfect for endless fun, no matter the weather bringing the magic of the woodland indoors for hours of adventure and discovery.

You will be working 37.5 hours per week, 5 days per week. 09:00-17:00 with 30 minutes unpaid lunch. You will have 1 fixed day off during the week and will work alternative weekends. There may be a requirement for flexibility to change hours to meet business needs.

To apply for this role as Play Barn & Catering Team Lead, please click apply online and upload an updated copy of your CV.

Profiles Personnel are exclusively assisting Birdworld in their search for this role