Catering Support

Integrated Care System; Bury St Edmunds; On-site; GBP 18,000 - 25,000; Full time

Job summary

A rural NHS Trust in Bury St Edmunds is seeking Catering Assistants to support meal services for patients. The role involves teamwork in a busy kitchen environment, requiring good customer care and communication skills. Applicants should have basic food hygiene knowledge and be able to work under pressure. Flexible working hours and training opportunities are provided. Join a supportive and dedicated team.

Benefits

Additional payments for weekends and unsocial hours

Training opportunities

Qualifications

• Basic knowledge of hygiene principles essential for this role.
• Ability to work alone or as part of a team.
• Self-motivated with evidence of good attendance and timekeeping.

Responsibilities

• Plate meals and transport them to patients.
• Clear down trollies and equipment.
• Serve staff and visitors in the dining room.

Skills

Good customer care

Communication skills

Ability to work under pressure

Good manual dexterity

Physical fitness

Education

Basic food hygiene certificate or commitment to achieve

Basic skills in literacy & numeracy

Job description

The West Suffolk NHS Foundation Trust requires Catering Assistants to join a dedicated Catering Team based at West Suffolk Hospital to produce a plated meal service on a belted system.

The Catering Department opens 365 days a year therefore we are looking for individuals who can work the following hours:

Applicants should be able to demonstrate good customer care and have good communication skills, with the ability to work alone and as part of a team, whilst maintaining a high level of attention to detail. The ability to remain calm under pressure is vital in this busy working environment.

A basic knowledge of hygiene principles and literacy/numeracy skills will be essential for this role.

Main duties of the job

The Team consists of people who work together to plate up the meals which are then transported to the patients on the wards. They are then required to clear down the trollies and equipment ready for the next service. Other jobs include making sandwiches and deliveries to wards, filling our vending machines, serving staff and visitors in our dining room and caf.

As a department we are regarded as an exemplar site which was recognised in The National Food Review. We have won awards for the standard of food and service that we provide.

Additional payments in the form of Enhancements for working weekends and unsocial hours payments are made when worked.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job responsibilities

Please see full job description and person specification attached for more details on job role and responsibilities.

Person Specification

Education & Qualification

• Basic food hygiene certificate or commitment to achieve within a set timeframe
• Basic skills in literacy & numeracy

Experience & Knowledge

• Good understanding of HACCP, COSSH and Health and Safety legislation
• Dealing with cash and card payments
• Previous catering experience

Skills & Abilities

• Good customer care and communication skills
• Able to work either alone or as part of a team
• Good manual dexterity, physical fitness and good eyesight
• Able to work under pressure

Personal Qualities

• Able to work without supervision.
• Able to work in a demanding environment.
• Self-motivated with evidence of good attendance and timekeeping and trustworthy.
• Adaptable to change.
• Able to work in a Hospital ward environment
• Polite with a friendly manner.
• Flexible approach to working hours/duties.
• Interest in cooking/catering

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.