Catering Supervisor

Warwickshire wildlife trust; England; On-site; GBP 21,000; Part time

Job summary

A nature conservation organization in the United Kingdom is seeking a Catering Supervisor to oversee café operations at Brandon Marsh Nature Reserve. The ideal candidate will ensure excellent customer service, supervise a team, and support the café's commercial objectives. A commitment to nature and environmentally driven profit generation is essential. This part-time permanent position offers a salary of £20,400 per annum.

Qualifications

• Previous experience in a customer-facing environment.
• Ability to motivate and supervise a team.
• Target-driven with focus on generating profit.

Responsibilities

• Supervise daily operations of the café.
• Ensure excellent customer service.
• Support Catering Manager with planning and cost control.

Skills

Excellent customer service

Team supervision

Commercial acumen

Job description

Catering Supervisor

Closing date: Monday 24 November 2025 Salary: £20,400 (£13.08 p/h) Contract type: Permanent / Working hours: Part time Location: Brandon Marsh SSSI Nature Reserve and Visitor Centre, Brandon Lane,, Coventry, Warwickshire, CV33GW Click here to apply

Supervise and support the daily operations of the café, ensuring excellent customer service by creating a welcoming visitor experience. You will support the Catering Manager in driving the commercial objectives of the Trust, with attention to detail in operations, planning and cost control for catering.

WWT is embarking on an ambitious new ten-year strategy. By 2030 we want to have put wildlife into recovery by creating more space for nature with more people on nature’s side.

In order to deliver our ambitions for nature and people, we need to engage at least 1in4 people and inspire them to act for nature. Our Visitor Centres, including our cafes, are key touch points for public engagement and will be an important mechanism for delivering our ambition of more people on nature’s side.

The successful candidate will be passionate about excellent customer service and motivating colleagues and enjoy creating a fantastic visitor experience for everyone who visits Brandon Marsh café.

The ideal candidate will be target driven and committed to generating profit through the café and small shop, which will go back into local wildlife conservation.

You will have supervised a team and worked in a customer facing environment with the ability to liaise confidently with internal staff, volunteers and suppliers.

If you are interested in using your expertise to help us, then we would be delighted to receive your application.