Catering Supervisor

Birmingham City Council; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local council in the UK seeks a Catering Assistant to prepare and cook meals for pupils while ensuring dietary standards are maintained. This role involves planning services, training staff, and collaborating closely with management. Candidates must demonstrate strong people skills, a passion for food and customer service, and hold relevant food safety certifications. Excellent terms and conditions, plus training opportunities, are provided.

Benefits

Generous annual leave

Pension scheme

Wellbeing support

Annual travel passes

Discounts at city centre establishments

Responsibilities

• Preparing and cooking meals for pupils.
• Planning and controlling all aspects of the service.
• Keeping the kitchen clean and tidy.
• Costing, stocktaking and keeping records.
• Learning and using Oracle.
• Staff training.
• Maintaining a menu with balanced diets.
• Being aware of care users’ needs.
• Working collaboratively to ensure food delivery.

Skills

Good people skills

Passion about food and customer service

Great team player

Food Safety Level 3

Good verbal and written communication skills

Allergy Awareness Certificate

Experience in a similar environment

High standards and quality drive

A “can do” attitude

Job description

Overview

Working 30 hours per week (Monday – Friday during term time, approx. 7:30am–2:00pm; hours to be confirmed to include 3 cleaning days, 3 training days and teacher training days). Cityserve is a Birmingham City Council catering service for school meals providing fresh and nutritious food for school kitchens across the UK. Healthy eating is a continuous theme throughout all menus and the organisation is committed to the wellbeing of pupils. This is a great opportunity for someone who enjoys working in a busy environment, delivers excellent customer service and can motivate and support team members.

Responsibilities

• Preparing and cooking meals for pupils, including conveying to another site
• Planning and controlling all aspects of the service
• Keeping the kitchen clean and tidy
• Costing, stocktaking and keeping appropriate records using IT skills
• Learning and using Oracle
• Staff training
• Maintaining a menu with balanced diets and allergen control
• Being aware of care users’ needs and dietary preferences
• Working collaboratively with managers and supervisors to ensure first-class delivery of food in school kitchens

Essential Qualifications and Skills

• Good people skills
• Passion about food and customer service
• Great team player
• Food Safety Level 3
• Good verbal and written communication skills
• Allergy Awareness Certificate
• Experience in a similar environment
• High standards and quality drive
• A “can do” attitude

How to Apply

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. The Personal Statement should be no more than 1500 words. Applications cannot be considered without a CV and Personal Statement attached.

About Birmingham City Council

Birmingham City Council is an accredited Disability Confident Leader employer, and is committed to employing, retaining and developing all staff. We support a positive and equitable recruitment journey and welcome reasonable adjustments, additional support, accessibility needs, or any other assistance during the application process. We value internal mobility and development opportunities, and applications from internal employees will be given priority where appropriate. Interviews will be conducted in person. Shortlisted candidates will be provided with further information. We welcome applications from people with caring responsibilities and flexible working options. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Benefits and Vision

Working for Birmingham City Council is more than just a job; it’s about making life better for the 1 million plus people who live and work in the city. The Council is a fantastic place to work with challenging yet supportive leadership and a clear vision focused on five priorities: Prosperous Birmingham; Inclusive Birmingham; Safe Birmingham; Healthy Birmingham; and Green Birmingham. The Council is committed to customer-centered service, excellence, development opportunities (including apprenticeships), and supporting employees to thrive.

In return, we offer excellent terms and conditions, generous annual leave, a great pension scheme, wellbeing support, annual travel passes and discounts at a number of city centre establishments.