Catering Service Director

TN United Kingdom; Eastbourne; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Catering Service Director, where your leadership will shape exceptional hospitality experiences at one of the UK's iconic venues. This role demands a hospitality-driven leader with sharp commercial insight and operational confidence to manage complex venue operations. You will inspire teams, drive operational excellence, and ensure the highest standards of food safety and guest satisfaction. If you thrive in high-pressure environments and are passionate about creating unforgettable experiences, this opportunity is your next big move.

Benefits

Competitive salary

Performance-related bonus

Flexible benefits fund

Contributory pension scheme

Buy/sell additional holidays

Volunteering days

Exclusive discounts

Qualifications

• Proven leader in stadia or large-scale hospitality environments.
• Strong understanding of public catering and high-end hospitality delivery.

Responsibilities

• Lead premium catering and hospitality at Hampden Park.
• Manage high-performing teams across various service lines.
• Ensure compliance with health and safety regulations.

Skills

Leadership in hospitality

P&L management

Communication skills

Food safety regulations

Team management

Education

Experience in large-scale hospitality

Background in events and stadium catering

Job description

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Contract Type: Permanent | Full Time 40hrs pw 5/7

At Sodexo Live!, we bring people together through exceptional catering and hospitality experiences – and there’s no better stage for this than Scotland’s national stadium, Hampden Park . We are on the lookout for a passionate and accomplished Catering Service Director to lead the front line of hospitality, where every match day, concert, and event is powered by outstanding food, service, and atmosphere.

This is a rare opportunity to oversee the full spectrum of stadia catering and hospitality operations at one of the UK’s most iconic venues. From overseeing busy public concourses to curating high-end hospitality in premium suites, your leadership will be instrumental in delivering unforgettable experiences and driving commercial success.

We’re looking for a hospitality-driven leader with sharp commercial insight and operational confidence. If you know what it takes to create top-tier guest experiences while managing complex venue operations – and if you thrive in high-pressure, high-profile environments – this could be your next big move.

Main Responsibilities

What you’ll do :

• Lead with vision and impact, championing Sodexo Live!’s premium catering and hospitality offer at Hampden Park.
• Inspire and manage high-performing teams across public retail catering, corporate hospitality, and event services – ensuring consistency, quality, and innovation.
• Drive operational brilliance with tight cost control, efficient staffing, and bold commercial thinking across food, beverage, and service operations.
• Strengthen client relationships through trust, collaboration, and shared ambition.
• Take full ownership of health & safety, food safety, and licensing compliance – ensuring every guest, at every level, receives a safe and exceptional experience.
• Lead from the front with resilience, adaptability, and a deep passion for hospitality.

For a full list of responsibilities please read the attached job description

The Ideal Candidate

• A proven leader in stadia or large-scale hospitality environments, with a deep understanding of public catering and high-end hospitality delivery.
• Experience managing complex P&L accounts, interpreting commercial data, and using insight to drive growth and profitability.
• Outstanding communicator with the ability to engage clients, partners, and frontline teams alike.
• Demonstrated ability to manage and motivate large, diverse teams across multiple service lines.
• Strong working knowledge of food safety regulations, health and safety, and Scottish alcohol licensing.
• Highly resilient and self-motivated – thrives under pressure and leads with purpose.
• Background in conferences, events, and stadium catering is highly desirable.

What We Offer:

In return for your expertise and energy, you’ll receive:

• Competitive salary + performance-related bonus
• £1,300 flexible benefits fund
• Up to 6% contributory pension scheme
• Buy/sell up to 3 additional holidays
• Volunteering days with our charity partner STOP HUNGER
• Exclusive discounts including dental care, gym discounts, retail / hospitality, and more

For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

Ready to be part of something greater? Apply today!

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.