Catering Manager- Monday - Friday

Compass Group UK & Ireland; Bristol; On-site; GBP 37,000; Full time

Job summary

Join a forward-thinking company as a Catering Manager, where your culinary expertise and customer service passion will shine. You'll lead a dedicated team, ensuring high-quality food and service at a prestigious workplace in Bristol. With a focus on fresh, nutritious meals and a commitment to excellence, you will drive standards and enhance customer experiences. Enjoy numerous benefits, including personal development opportunities, life assurance, and a comprehensive wellbeing strategy. If you take pride in your work and love what you do, this role is perfect for you!

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Private medical eligibility

Eye care

Comprehensive wellbeing strategy

Family-friendly support

Regular social events

Volunteering days

Qualifications

• Strong chef background with a passion for customer service.
• Experience in managing kitchen operations and staff development.

Responsibilities

• Ensure food and service standards meet client expectations.
• Manage financial targets and develop strategies for improvement.

Skills

Catering Management

Customer Service

Food Safety Compliance

Team Leadership

Financial Management

Education

Culinary Arts

Hospitality Management

Job description

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Job Introduction

At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace catering experts. We are passionate about great food and coffee, and putting our employees and customers at the heart of everything we do. We are currently recruiting for a Catering Manager to work at a prestigious workplace site in Bristol.

Location: BS1 5LF

Rate of pay: £36,500 per annum

Working pattern: 40 hours per week, 7am - 3.30pm, Monday - Friday

About The Role:

Our QSD concept aims to bring the High Street feel into the workplace with fresh, nutritious, well-balanced daily meals designed for a fast-paced environment. Gather & Gather also offers weekly hot counter "Pop Ups" including dishes from our Pizza station, along with fresh baked goods and daily office hospitality menus.

As our Catering Manager, you will have a strong chef background combined with a passion for FOH customer service. You will be hands-on, leading from the front, driving standards & customer experience. Ensuring your Head Chef and team use the freshest, seasonal ingredients to create daily menus. You will ensure every cup of coffee is extracted to perfection, baked goods and retail displays are presented to the highest standard, and our customers are at the center of everything we do. You will demonstrate strong coaching skills to support team development and build solid client & customer relationships to grow the business. You will oversee all financials to ensure business targets and budgets are met.

Key responsibilities:

Food and Service Development
• Ensure client expectations for food and service are consistently met and aligned with the CH&CO brand.
• Set clear standards and expectations for staff regarding food and service quality.
• Regularly review and improve the service and food offerings, providing feedback and implementing necessary changes.

Relationship Management
• Be the primary contact for client comments and concerns, taking appropriate action.
• Actively seek and utilize customer feedback to enhance offerings.

Finance
• Achieve financial targets in line with the client agreement and budget.
• Develop strategies to address shortfalls promptly.
• Maximize income through effective purchasing, marketing, and revenue/waste control.

Managing/Developing a Team
• Conduct performance management and appraisals for Front of House staff and the Head Chef.
• Ensure comprehensive induction, training, and ongoing development for staff.
• Identify training needs and coordinate with relevant parties to meet these needs.

Health & Safety
• Stay updated with COSHH and HACCP procedures and ensure compliance.

Most importantly, take pride in your work and enjoy what you do!

What's in it for you?

Working with Gather & Gather offers numerous benefits and development opportunities:

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A comprehensive wellbeing strategy, including access to our Employee Assistance Programme and salary finance
• Family-friendly support
• Regular social events and leadership communication
• Holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and awards
• Long service awards
• Access to high street discount vouchers