Catering Manager

Manchester Arndale; Devon and Torbay; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company is seeking a Catering Manager in Devon and Torbay. The role includes creating seasonal menus, overseeing staff, and ensuring compliance with brand standards. Ideal candidates will have extensive experience in contract catering management and a Level 3 qualification in Catering and Hospitality. Strong leadership and customer service skills are essential. Join a diverse and inclusive team dedicated to delivering exceptional services.

Qualifications

• Proven extensive experience in managing contract catering operations.
• Ability to lead, mentor, and motivate a team.
• Understand financial management, budgeting, and cost control.

Responsibilities

• Work with the Senior Chef to create seasonal menus.
• Oversee all staff and ensure client needs are met.
• Ensure compliance with brand standards and regulations.
• Recruit new staff to meet workload demands.
• Establish relationships with vendors for supplies.

Skills

Management of contract catering operations

Leadership skills

Excellent customer service skills

Time-management

Communication skills

Education

Level 3 in Catering and Hospitality

Tools

Microsoft Excel

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

As part of your role, your key responsibilities will include, but are not limited to:

• You will work with the Senior Chef to create seasonal food and drink menus for the site and any events for the client and its visitors. Our Catering Managers must consider factors such as the site or event’s demographic or theme, menu size, dietary needs, and available cooking equipment and budgets
• Oversee all staff, ensuring that the team’s creations meet the client’s needs. You must also ensure that all legal and company requirements are met daily
• Ensure brand standards are met on menus, serving procedures, company etiquette, safety standards, and regulations.
• Recruit new staff to meet workload demands
• Establish relationships with vendors and ensure that food and other supplies are bought from the correct vendor, ensuring the best prices are obtained

What are we looking for?

• Have proven and extensive experience in the management of contract catering operations and teams
• You need to possess a Level 3 in Catering and Hospitality or equivalent
• You should have proven leadership skills, with the ability to lead, mentor, and motivate a team
• Experienced in building relationships with clients and staff, ensuring that the client’s expectations are met every day
• Can work in a fast-paced environment and adapt to changing demands is crucial

The ideal candidate should meet the following criteria:

• Must have the Right to Work in the UK
• Understand financial management, budgeting, and cost control
• Excellent customer service skills are essential
• Can handle complex situations and find practical solutions
• Outstanding verbal and written communication skills
• Good time-management and organisational abilities
• Competent with Microsoft Office tools, especially Excel
• While not always mandatory, having a food hygiene certificate (Level 3) is advantageous

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.