Catering Manager

Accor Hotels; Cardiff; On-site; USD 82,000 - 87,000; Full time

Job summary

An established industry player seeks a passionate Catering Manager to oversee events that matter. This role involves collaborating with Banquet and Culinary teams to craft memorable experiences for guests. With a focus on exceptional service and attention to detail, you'll manage everything from intimate meetings to grand receptions. Enjoy a comprehensive benefits package, opportunities for professional growth, and the chance to make a positive impact in the community. If you thrive in a dynamic environment and are ready to elevate your career, this is the perfect opportunity for you.

Benefits

Comprehensive benefits package

401(k)

Complimentary duty meal

Food & Beverage discount

Wellness Offerings

Employee benefit card

Learning programs

Corporate Social Responsibility activities

Qualifications

• Minimum 2 years experience as a Catering and/or Weddings Manager.
• Requires excellent interpersonal and communication skills.
• Must possess basic computational ability and computer skills.

Responsibilities

• Respond to inquiries regarding catering/event space availability.
• Ensure accuracy and consistency of event set-ups.
• Build relationships with clients to encourage repeat business.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Sales Skills

Customer Service

Education

High School Diploma

College Degree in Hospitality Management

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Opera

Social Tables

Job description

Company Description

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description

We are home to events that matter! As a Catering Manager, you will be working closely with our Banquet and Culinary teams to create menus and design events for your meeting planners. From board meetings for 10 to extravagant receptions / dinners for 100, your organization, detailed planning and communication skills will have our guests feeling cherished and incredible.

Salary Range: $82,000 - $87,000

What you will be doing:

• Respond to inquiries regarding catering/event space availability in a professional and timely manner.
• Proactively sell social and associated catered events.
• Ensure accuracy and consistency of event set-ups by checking meeting room and reviewing the corresponding banquet event order.
• Conduct follow-up calls to every inquiry client after information has been sent.
• Cultivate “local” market presence within the community.
• Develop and conduct off-site sales blitzes as well as on-site FAM/Appreciation events to build referral and direct business base.
• Build relationship with Marketing to develop promotional materials as needed to support further revenue growth.
• Meet with group contacts and meeting planners on site.
• Ensure close relationships are established and maintained with clients to encourage repeat business.
• Generate Banquet Event Orders.
• Confirm all arrangements with vendors and entertainment, including the processing of payments.
• Expedite function bookings, writing menus, preparing resumes, event orders, etc
• Assist in developing new business ideas and the promotion of existing business within all our market segments, focused primarily on Catering Sales and Venue Private Events.
• Participate in periodic Catering/Banquet/Kitchen/Venue meetings to ensure perfection in service delivery.
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests

Qualifications

Your experience and skills include:

• Minimum 2 years experience as a Catering and/or Weddings Manager
• High School diploma or equivalent or vocational training
• College degree in Hospitality management or related field preferred
• Requires excellent interpersonal and communication skills, both verbal and written
• Must be able to read and write to facilitate the communication process
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally
• Must possess basic computational ability
• Must possess computer skills, including, but not limited to, Microsoft Word, Excel, PowerPoint and e-mail functions
• Working knowledge with Opera and Social Tables preferred
• Extensive Food and Beverage knowledge

Licenses or Certificates

• Maui County Liquor Card

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com

Why work for Accor?Discover a world where life pulses with passion!

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani