Catering Manager

Chartwells Independent; Bolton; On-site; GBP 31,000 - 41,000; Full time

Benefits offered by this job

Contributory pension scheme

Digital GP access

Exclusive travel discounts

Discounts on everyday shopping

Cinema tickets

Job summary

Compass Group UK&I in Bolton seeks a Catering Manager to lead the Beaumont Clinic dining service, overseeing patient dining and staff meals, ensuring high standards of food quality and service. You will manage a team, drive financial and operational performance, and build strong client relations in a fast-paced healthcare environment.

Responsibilities include maintaining health and safety compliance, overseeing budgets, inventory, and stock, and delivering excellent patient and staff experiences

Qualifications

• Strong leadership and people-management skills.
• Experience in managing catering operations in a healthcare setting.
• Ability to manage budgets, costs, and client relationships.

Responsibilities

• Oversee patient dining and staff meals to ensure high quality and service.
• Lead and develop a catering team while maintaining client relationships.
• Ensure financial, operational and contractual targets are met.
• Maintain food quality, hygiene and health & safety standards.

Skills

Management

IT Proficiency

Stakeholder Management

Leadership & Development

Budgeting & Cost Control

Time Management

Customer Focus

Education

Experience in healthcare catering

Tools

IT systems

Job description

Catering Manager – Beaumont Clinic

Location: Bolton
Hours: 40 hours per week

Are you passionate about delivering exceptional dining experiences in a healthcare setting? Due to our continued growth and expansion across all of our Healthcare Portfolios we are seeking dedicated Unit Managers to lead our catering team ensuring the highest standards of food quality, service, and patient care.

About the Role

As Unit Manager, you will be responsible for overseeing patient dining and staff feeding services, ensuring consistently high standards in food production and service delivery. Your role will involve managing and developing your team, maintaining strong client relationships, and ensuring financial, operational, and contractual targets are met.

Key Responsibilities:

• Prioritise patient dining, ensuring the delivery of high-quality, nutritious meals.
• Maintain high standards in food preparation, cooking, and service.
• Implement measures for continuous improvement, addressing feedback proactively.
• Oversee hospitality and events, ensuring quality and consistency.

Team Leadership & Development:

• Manage and develop a motivated and skilled catering team.
• Provide hands‑on training, coaching, and support to maintain service excellence.
• Ensure employees have the necessary resources to perform at a high standard.
• Monitor performance, addressing concerns in line with company policies.

Client & Customer Engagement:

• Build strong relationships with clients, ensuring their needs are met.
• Regularly review patient feedback and take action to improve satisfaction scores.
• Engage directly with patients and staff to gain insights and drive enhancements.

Financial & Commercial Management:

• Ensure financial targets, including budgets and cost controls, are met.
• Manage inventory, ordering, stock levels, and waste control efficiently.
• Oversee administration and month‑end financial processes.

Health & Safety Compliance:

• Ensure a safe, hygienic kitchen environment that meets all health and safety standards.
• Complete audits and follow up on action points to maintain compliance.

What We’re Looking For:

• Management Experience:Strong background in managing catering operations and teams.
• Time Management:Ability to plan effectively and meet deadlines.
• Customer Focus:Passion for delivering outstanding patient and customer experiences.
• Leadership & Development:Skilled in coaching, training, and motivating teams.
• Financial Acumen:Strong understanding of budgeting, cost control, and commercial awareness.
• Adaptability:Able to handle change in a fast‑paced environment.
• Stakeholder Management:Capable of building and maintaining strong client relationships.
• IT Proficiency:Comfortable using IT systems for operations management.

Required Experience & Qualifications:

• Ideally 1+ years of experience as a Unit Manager or equivalent.
• Proven leadership and people management skills.
• Strong client relationship management abilities.
• Experience in financial and cost control management.
• Commitment to high standards of food quality, hygiene, and service.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1409/87703001/52791054/R/STC #Medirest Signature

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!