Catering Executive — Conference & Events Strategy

Mint People; Manchester; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Staff meals

Personal training and development

Sick pay

Job summary

Mint People is seeking a Head of conference & events – catering to lead the strategic and commercial performance of our conference and events catering operations. The role partners with the food & beverage director to shape guest experiences, drive efficiency, and deliver results across a high-profile events portfolio.

You will steer end-to-end event delivery, manage budgets, and develop a high-performing team in a fast-paced, multi-site environment.

Qualifications

• Significant senior experience leading conference & events catering operations within a large venue or multi-site environment.
• Proven ability to lead and manage large teams through strong leadership behaviours, coaching, and structured communication.
• Strong commercial acumen with experience managing budgets, labour efficiency, and operational performance.
• Excellent communication and stakeholder management skills.
• Highly organised, resilient, and comfortable managing multiple priorities in fast-paced environments.
• Self-motivated, proactive, and solutions-focused.

Responsibilities

• Develop and deliver the conference & events catering strategy in line with wider business objectives.
• Identify and implement innovative approaches to event catering and guest experience.
• Continuously review operational models to improve efficiency, consistency, and performance.
• Lead, motivate, and develop a high-performing conference & events catering team.
• Create a culture of service excellence, accountability, and respect.
• Conduct regular 1:1s, team meetings, and business reviews.
• Oversee end-to-end event delivery, from planning and setup through to execution and breakdown.
• Liaise with logistics and operational teams to ensure seamless delivery.
• Oversee duty management and operational shifts as required.
• Monitor service delivery against agreed standards and SLAs.
• Ensure compliance with licensing laws, Trading Standards, and EHO regulations.
• Work with the people team to deliver training and development framework.

Skills

Senior leadership

People leadership

Budget management

Stakeholder management

Communication skills

Organisational skills

Proactive problem-solving

Tools

Till systems

Payroll systems

Job description

Mint People is seeking a Head of conference & events – catering to lead the strategic and commercial performance of our conference and events catering operations. The role partners with the food & beverage director to shape guest experiences, drive efficiency, and deliver results across a high-profile events portfolio.

You will steer end-to-end event delivery, manage budgets, and develop a high-performing team in a fast-paced, multi-site environment.