Catering Customer Service Assistant

onlyFE; Sheffield; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a Customer Service Assistant to join their team. This role involves providing friendly and efficient service to students and staff, ensuring a safe and hygienic environment. As part of a dynamic team, you will be responsible for food preparation, cash handling, and maintaining cleanliness. The position offers a competitive salary and a range of benefits, including enhanced pension contributions and health support. If you are passionate about customer service and want to make a difference in an educational setting, this opportunity is perfect for you.

Benefits

Enhanced Pension contributions scheme

Employee assistance programme

Occupational Health support

Free eye tests

Free Parking

Qualifications

• Experience in customer service roles preferred.
• Ability to work in a team and maintain a hygienic environment.

Responsibilities

• Prepare and serve food while ensuring high-quality service.
• Operate tills and maintain cleanliness in the workplace.
• Assist in various tasks to support the college's strategic aims.

Skills

Customer Service

Food Preparation

Cash Handling

Cleaning

Job description

Customer Service Assistant

Salary: £24,242 per annum (this will be pro rata'd to reflect the hours worked)

About us

Our College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage.

About the role

Working for our subsidiary company Sparks Managed Services, Customer Services Assistants work as part of a team to provide professional, friendly, high quality, and efficient service to the college’s students, staff, and visitors. Customer service assistants are accountable to the Catering Supervisor and play a key role in maintaining a safe and hygienic workplace.

Main Responsibilities:

1. Helping to prepare and serve food
2. Operating a till
3. Table clearing
4. Dishwashing
5. Cleaning of large- and small-scale equipment

From time to time, these responsibilities may be reviewed so that they evolve as part of the college’s strategic growth and success. You may also be required to take on other tasks related to the job to support the College in the delivery of its strategic aims, without changing the role's main purpose.

This position requires evening work across Tuesdays, Wednesdays, and Thursdays.

What we can offer you

As the successful candidate, you will be offered a salary of £24,242 per annum (this will be pro rata'd to reflect the hours worked).

Our benefits

• Enhanced Pension contributions scheme with Nest - 5%
• Health and wellbeing:
• Employee assistance programme through Bupa
• Occupational Health through PAM
• Free eye tests for VDU users
• Free Parking is available at the majority of our campuses

Further information can be found on our Benefits and Career Development pages.

Disability Confident

We are a Disability Confident employer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment, and as an employee. If you require any reasonable adjustments or any support at any point throughout the process, please contact us.

Armed Forces Covenant

As part of our commitment through the Armed Forces Covenant, we’re pledged to support the Armed Forces Community, recognising the value Personnel, Veterans, and military families contribute to our community and country.

Safeguarding

We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders, can be found here: Safeguarding.

Next Steps:

To apply: Click apply online and follow the links to complete the online application.

As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce.

Closing date: 11th April 2025

Please be aware – If we have a high number of applications, we may decide to close the vacancy earlier.