Catering Compliance Manager

Manchester United; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in sports seeks a dynamic Catering Compliance Manager responsible for ensuring food safety and allergen management in line with current legislation. This role involves working with multiple teams to maintain high standards in catering operations, ensuring guest safety and compliance at the iconic venue.

Benefits

Annual incentive scheme

Wellness support with mental health resources

Exclusive discounts via United Rewards

Access to gym facilities

Enhanced family leave benefits

Career development programs

Qualifications

• Proven experience in allergen management and food safety within hospitality or catering.
• Strong understanding of food legislation, especially Natasha’s Law.
• High competency in Microsoft Office, particularly Excel.

Responsibilities

• Oversee food safety governance and allergen control across operations.
• Develop and maintain allergen tracking systems and food specifications.
• Train staff regarding food safety practices and compliance.

Skills

Allergen management

Food safety compliance

Analytical thinking

Attention to detail

Communication

Problem-solving

Education

Level 4 Food Safety

Job description

Location: Old Trafford Stadium Complex

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

The Purpose

The Catering Compliance Manager will play a critical role within Manchester United’s Catering team, ensuring robust food safety governance and allergen control across all Match Day and Non-Match Day operations. You will oversee the creation, management, and maintenance of accurate food specifications, with a particular focus on allergen management in compliance with current legislation such as Natasha’s Law.

Working closely with the Culinary, Procurement, Regulatory Services and Service Delivery teams, this role is central to safeguarding guest and staff well-being, ensuring transparency in food information, and supporting the consistent delivery of safe, high-quality catering services throughout the stadium.

The Role

Key Responsibilities:

• To provide first line assurance for Food Safety within the catering department.
• Proactively work in collaboration with both the culinary team and regulatory services to lead all food safe practices, including digital paperwork & allergens.
• Lead the management and delivery of allergen and ingredient information across all food offerings, ensuring full compliance with Natasha’s Law and other relevant legislation.
• Develop, implement, and maintain an accurate and structured allergen tracking system using standardised recipe templates and specification sheets.
• Manage the lifecycle of recipes including creation, version control, substitution management, and ingredient changes, ensuring information integrity across all platforms.
• Collaborate with suppliers to validate product information, highlight anomalies, and ensure timely resolution of discrepancies.
• Ensure all allergen and ingredient data is inputted into the central database accurately, aligned with internal conventions and industry standards.
• Monitor and escalate project timelines and risks to relevant stakeholders to ensure targets are met.
• Act as the subject matter expert for all allergen-related queries and represent the Catering function in internal food safety reviews.
• Provide ongoing allergen and food safety training to the Catering and Culinary teams to reinforce compliance and awareness.
• Maintain and update HACCP documentation and support internal audits and inspections as required.
• Support the Executive Head Chef with food safety initiatives, allergen strategy, and continuous improvement efforts.
• Ad hoc kitchen audits to ensure Level 3 (or above) Food Safety
  
  
  

Essential

The Person:

• Proven experience in allergen management and food safety within a catering, hospitality, or food production environment
• Strong working knowledge of Natasha’s Law and current UK food legislation
• Excellent data accuracy, analytical thinking, and attention to detail
• High competency in Microsoft Office, particularly Excel
• Effective communication skills, with the ability to engage internal stakeholders and external suppliers professionally
• Self-motivated, proactive, and able to remain resilient under pressure
• Strong problem-solving skills, with the ability to work both independently and as part of a team
• Demonstrated passion for food safety and a commitment to continuous improvement
  
  
  

Desirable:

• Level 4 Food Safety
• Experience in stadium, events, or high-volume hospitality environments
• Familiarity with food specification software or recipe management system
  
  
  

What We Offer

At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:

• Annual incentive scheme
• Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
• Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
• Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
• Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
• Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
• A Supportive Work Environment that values diversity, equity and inclusion, and individual growth
  
  
  

Our Commitment to You:

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Thursday 10th July 2025

Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.