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An established industry player is seeking a Catering Coordinator to enhance customer service and drive improvements in catering operations. This role involves coordinating the Facilities Management Catering team, ensuring compliance with service level agreements, and engaging with internal and external partners on business improvement initiatives. The ideal candidate will also contribute to marketing efforts aimed at increasing school meal participation. If you're passionate about food services and customer satisfaction, this position offers a rewarding opportunity to make a significant impact.
The main function of the Catering Co-ordinator role is to support the FM Lead, Catering by coordinating the Facilities Management Catering team at a cluster level to provide and deliver excellent customer services to a variety of service users, meeting all Service Level Agreements and performance targets.
Ensure a robust reporting, monitoring and auditing process is adhered to, ensuring continual service improvement.
Participate in working groups with internal and external partners in relation to policy development and projects associated with Business Improvement Plans, Allergen Management, Menu analysis and Food and Nutrition.
Assist with the development and implementation of a marketing approach for Catering Services to attract and encourage additional business and increase sales, in particular, work towards increasing the uptake of school meals in both the Primary and Secondary sectors.
The following criteria applies to all roles within East Dunbartonshire Council where PVG/Disclosure checks are essential criteria. Where the post you are applying for is considered a Regulated Role under the Disclosure (Scotland) Act 2020, successful candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by East Dunbartonshire Council.
Please note, successful candidates will be expected to meet the cost of the relevant check which will be deducted from the successful candidate’s first salary payment. In specific circumstances the payment could be deducted in instalments from an employee’s wages following commencement of employment. Approval in such circumstances will be made by the HR &OD Manager. Should an employee leave in advance of the payment being deducted, the full amount will be deducted from the employee’s final salary.
The commitment by East Dunbartonshire Council to job applicants is as follows:
Website: www.eastdunbarton.gov.uk