Catering Assistant (Workington Coffee Bean)

North Cumbria Integrated Care NHS Foundation Trust; Workington; On-site; GBP 24,000; Part time

Job summary

An established healthcare provider is looking for a dedicated Band 2 Catering Assistant to join their team at Workington Hospital's Coffee Bean Café. This part-time role involves supporting food preparation, ensuring cleanliness, and delivering excellent customer service in a busy environment. The ideal candidate will have strong organizational skills and a commitment to food safety standards. With flexible working hours and a supportive workplace culture, this position offers a rewarding opportunity to contribute to patient care while working in a dynamic team. Join us in making a difference in healthcare!

Benefits

Holiday entitlement rising to 33 days

Flexible working

NHS pension

Discounts

Qualifications

• Willingness to obtain Food Safety & Hygiene Certificate.
• Experience in catering and cash handling is desirable.

Responsibilities

• Assist with food preparation and service in hospital outlets.
• Ensure cleanliness of work areas and follow food safety standards.
• Handle customer complaints and report faults effectively.

Skills

Organizational skills

Excellent hygiene

Communication

Customer care

Teamwork

Education

Level 2 Food Safety & Hygiene Certificate

Job description

Job Title: Band 2 Catering Assistant - Workington Coffee Bean Café

Part-time position: 25 hours/week

Location: Workington Hospital, North Cumbria Integrated Care NHS Foundation Trust

Salary: £23,615 per annum pro-rata

Working Hours: Monday 11am-4pm; Tuesday to Friday 10am-3pm

Job Overview

We are seeking a Band 2 Catering Assistant to join the Catering Department at Workington Hospital's Coffee Bean Café. This role involves working in a busy environment supporting food preparation, customer service, and maintaining food safety standards.

Main Duties

• Assist with food preparation and service in various hospital outlets
• Ensure cleanliness of crockery and work areas
• Dispose of waste appropriately and handle industrial equipment safely
• Report faults and customer complaints effectively
• Follow all food safety, allergen laws, and HACCP procedures, including temperature logging
• Work independently and as part of a team in a physically demanding environment
• Be adaptable to cover shifts at short notice for annual leave or sickness

Organizational Values

At NCIC, we aim to deliver outstanding healthcare and foster a diverse, inclusive, and sustainable workplace committed to safety, quality, and patient experience.

Additional Information

Please refer to the attached job description and person specification for detailed criteria. Successful applicants will need to meet eligibility requirements regarding UK immigration policies and criminal record disclosures, with support available from designated charity bodies. Benefits include holiday entitlement rising to 33 days, flexible working, NHS pension, discounts, and more.

Person Specification

Qualifications

• Level 2 Food Safety & Hygiene Certificate (or willingness to obtain)

Experience & Knowledge

• Desirable: Experience in catering and cash handling; knowledge of HACCP and special diets

Skills & Attributes

• Organizational skills, excellent hygiene, communication, customer care, and teamwork

Personal Circumstances

• Flexible, friendly, and able to work shifts

Additional Notes

This role involves working with vulnerable populations and requires a Disclosure and Barring Service check. Salary deductions for DBS checks apply.