Catering Assistant - Tottenham Hotspur Training Centre

BaxterStorey Limited; Enfield; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Catering Assistant to join their team at a prestigious training centre. This role offers the chance to provide exceptional service and create memorable experiences for guests. You will work closely with a talented team, ensuring every detail is executed flawlessly while enjoying perks like free meals and enhanced leave. If you thrive in a dynamic environment and have a passion for hospitality, this opportunity is perfect for you. Join a company that values creativity, positivity, and teamwork, and be part of a food revolution that makes a difference.

Benefits

28 Days holiday including bank holidays

Birthday off

Enhanced maternity leave

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Discounts on HAPI app

Cycle to work scheme

Qualifications

• Passion for hospitality and service excellence.
• Ability to work collaboratively in a team environment.

Responsibilities

• Serve food and drinks to guests with a focus on quality.
• Maintain cleanliness and presentation of dining areas.
• Prepare hospitality food and beverage requests efficiently.

Skills

Excellent communication skills

Team player

Ability to work under pressure

Initiative

Autonomous work

Adaptability

Positive attitude

Problem-solving

Tools

Coffee machines

Job description

Catering Assistant - Tottenham Hotspur Training Centre

• Full-time
• Employment Type: Permanent

Catering Assistant - Food Truck (Sat & Sun only)

Enfield

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Service Assistant who strives to exceed expectations at every turn.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

The role is 2 days over the weekend work will be requested. Occasional evening work will be needed if players stay at their on-site hotel.

As a Service Assistant, you would be working closely with the Hospitality Supervisor/Manager based at the Tottenham Hotspur Training Centre, supporting the operations team, talented chefs, and target-driven sales people to deliver flawless service and exceptional food and drinks.

Service Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

Key Responsibilities:

• Monitoring and serving all food and drinks to customers/clients/guests and clearing throughout the event.
• Ensuring that there is clean furniture, dining tables, and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
• Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner.
• To be able to work without supervision and take initiative over duties and tasks without being directed.
• To serve our guests with the highest level of customer service with maximum speed, efficiency, and always with a smile.
• To be able to use coffee machines.
• Assist with the ordering and deliveries as required.
• Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager.
• Ensuring hospitality rooms are left clean and tidy.

Required Skills:

• Excellent communication skills, internally and externally.
• Supportive team player.
• Ability to work under pressure.
• Takes the initiative.
• The ability to work autonomously or within a team.
• Being able to adapt to different working conditions.
• Always having a positive attitude.
• To be able to solve any customer service-related problem.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE: We are upbeat, motivating, and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.