Catering Assistant - Stone, Stafford

The Venues Collection; Stone; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive salary with benefits

Healthcare & wellbeing

Mental health support

Pension scheme

Meals on duty included

Discounts

Job summary

Yarnfield Park, part of The Venues Collection, is hiring friendly Restaurant Front of House staff to welcome guests and deliver great food and beverage service in a warm, professional environment.

You'll work across restaurant service, Costa Coffee, plate wash and bar service where appropriate, supporting the team to ensure smooth, timely service and an exceptional guest experience.

Qualifications

• Previous restaurant or hospitality experience is desirable.

Responsibilities

• Welcome guests in a friendly and professional manner and provide prompt service.

Skills

Customer service

Guest focus

Teamwork

Communication

Flexible hours

Tools

Costa Coffee operations

Job description

Restaurant Front of House Staff - The Role

We're looking for friendly, enthusiastic and customer-focused Restaurant Front of House Staff to join our team at Yarnfield Park. You'll be at the heart of the guest experience, welcoming customers, delivering great food and beverage service, and helping to create a restaurant environment that is clean, welcoming and ready for every service. This is a varied role where you'll have the opportunity to work across different areas of the operation, from restaurant service and Costa Coffee to plate wash and, where appropriate, bar service. As part of our Front of House team, you'll help make sure every guest receives friendly, efficient and professional service from the moment they arrive.

• Support opening and closing duties, ensuring the restaurant is fully prepared for service.
• Set up salad and dessert bars, hot and cold beverage stations and food counters to the required standards.
• Welcome guests in a friendly and professional manner and provide prompt, attentive service.
• Serve food and beverages in line with restaurant standards.
• Work closely with the Duty Manager, kitchen and restaurant teams to ensure smooth and timely service.
• Ensure food is presented to a consistently high standard.
• Make sure guests are comfortable and satisfied throughout their visit.
• Respond to customer questions and concerns professionally, escalating issues to the manager when required.
• Support plate wash duties when required, including clearing plates, operating the dishwasher and completing the necessary cleaning down.
• Clear and clean the dining area after service, ensuring it is tidy, presentable and ready for the next service.
• Support service at our Costa Coffee shop.
• Support bar service when required and where legally permitted.
• Follow all food safety, sanitation, health and safety procedures and standards.
• Work flexibly across the operation and support colleagues wherever needed to deliver an excellent guest experience.

We're looking for someone who enjoys working with people and takes pride in delivering great service.

You’ll ideally have:

• Previous restaurant or customer service experience is desirable.
• Strong communication and interpersonal skills.
• A friendly, positive and professional approach.
• A genuine passion for customer service and guest satisfaction.
• A can‑do attitude and willingness to support the wider team.
• The ability to work at pace while maintaining high standards.
• Good attention to detail and pride in presentation.
• Strong teamwork, time management and multitasking skills.
• A professional appearance and positive demeanour.
• A flexible approach to working hours, including evenings, weekends and holidays.
• The ability to follow food safety, hygiene and health and safety standards.
• Depending on the role and age, the ability to support bar service where legally permitted.

Great things happen when people get together in our spaces to meet and spaces to sleep at Yarnfield Park. From conferences, meetings and training to every business event in between, our venue provides an informal atmosphere where our guests can be themselves.

Yarnfield Park is part of The Venues Collection, a division of Compass Group UK & Ireland and a market leader in hospitality, catering and support services. Our venues bring together stylish event spaces, accommodation and leisure facilities, creating memorable experiences for guests across the UK. You'll be joining a passionate team where everyone plays a part in delivering great hospitality. Whether you're looking to build your experience in restaurants, events, coffee or wider hospitality, there are plenty of opportunities to learn new skills and develop your career. Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.

Benefits

• Competitive salary with bonus and full company benefits
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included
• Vodafone discounts
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Travel discounts with holiday companies such as TUI and Expedia
• Shopping discounts - save up to 15% at high street and online stores through Shopping Cards