Catering Assistant - Royal Bournemouth Hospital

NHS; Poole; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading healthcare organization is seeking a reliable individual for a catering role at the Royal Bournemouth Hospital. The successful candidate will ensure exceptional customer service in busy restaurant and coffee bar environments, performing tasks like serving food, operating tills, and maintaining cleanliness. This position offers the chance to work with a dedicated team and contribute to patient satisfaction.

Qualifications

• Basic understanding of customer service.
• Prior experience in food handling.
• Good standard of numeracy and literacy.

Responsibilities

• Provide efficient, high-quality service to staff, patients, and visitors.
• Serve food and drink items while operating a till.
• Perform general cleaning duties.

Skills

Customer Service

Food Handling

Education

GCSE's Grade D or above

Basic Food Hygiene

Health & Safety

Job description

NHS

Bournemouth

GBP 18,000 - 22,000

Be among the first applicants.

7 days ago

Go back University Hospitals Dorset NHS Foundation Trust

The closing date is 06 July 2025

University Hospitals Dorset is seeking a friendly hardworking, reliable person to support the Catering team to provide great customer service in our busy restaurants and coffee bars. Duties include serving food and drink items, operating a till, refilling of stock and general cleaning duties.

Base Location: Royal Bournemouth Hospital

Interview Date: TBC

Main duties of the job

As a member of the catering team, you'll be responsible for providing an efficient, high-quality service to staff, patients and visitors, operating in compliance with corporate and local policies and procedures

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Job responsibilities

For detailed job description and main responsibilities please see the attachment with will have job description and persons specification.

Person Specification

Experience

• Basic understanding of customer service.
• Prior Experience in food handling
• Prior Work Experience within Catering Industry

Qualification

• Good standard of Education (GCSE's Grade D or above)
• Basic Food Hygiene
• H & Safety
• Aware of relevant trg upgrades E.G. Allergen info.
• Any previous Food related qualifications

Other

• Good standard of Numeracy and Literacy
• Good general understanding of food safety regulations
• Able to work as part of a team and mix with other members of staff
• Openness to change and ability to respond to this to improve performance
• Able to work on own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital, Stour Building, Catering Department

Royal Bournemouth Hospital, Stour Building, Catering Department