Catering Assistant | Monday to Friday |

Thomas Franks Ltd.; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the catering sector is seeking a General Assistant to join their vibrant team in London. This role is perfect for those who thrive in a fast-paced environment and are passionate about delivering excellent customer service. As a General Assistant, you will play a crucial role in ensuring smooth meal service operations, from preparing food to maintaining hygiene standards. With a focus on teamwork and a supportive atmosphere, this position offers a fantastic opportunity to grow and develop within a company that values its employees and promotes a culture of diversity and inclusion. Join us and be part of a team that is dedicated to serving wonderful customers with exceptional food experiences.

Benefits

Wider wallet scheme

Free meals on duty

Volunteers leave

Enhanced maternity and paternity leave

Cycle to work scheme

Recommend a friend bonus

Individual training and development

Apprenticeship programme

Team & company social events

Employee assistance programme

Workplace pension

Career progression opportunities

Qualifications

• Experience in a fast-paced catering environment is preferred.
• Ability to manage moderately heavy lifting and carrying.

Responsibilities

• Support the team with serving customers and replenishing stocks.
• Prepare and clean service areas for meal service.
• Ensure adherence to food hygiene and safety standards.

Skills

Team working abilities

Listening skills

Adaptability and flexibility

Customer service

Food hygiene knowledge

Education

Level 2 food hygiene qualification

Job description

One of the world's largest law firms with their UK HQ in London, catering for around 700 people daily. We offer a core feeding of breakfast and lunch in the restaurant along with high-end, frequent hospitality. This role is Monday to Friday and the location benefits from great transport links.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in London.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, and cleaning.
• Prepare all service areas for the day's business relating to that meal service.
• Prepare, set-up, serve, clear, clean, and store away any food, beverage, or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs, and achieve optimum customer service delivery.
• Empty, remove, and store rubbish/recycle rubbish in the correct place.
• Be prepared to occasionally work evenings and/or weekends for functions and school events.
• Ensure company food standards are adhered to and wastage controlled.
• Ensure all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene, and behaviour to others; Food hygiene certificate preferred.
• The ability to be adaptable and flexible as necessary. Reliable, honest, and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies:

• Hold a level 2 food hygiene qualification.
• Ability to demonstrate reasonable/good understanding and use of verbal English.
• Ability to demonstrate reasonable/good standard of written English and reading skills.
• Similar experience in a customer and/or food preparation environment is preferred.

Benefits:

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty.
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity, and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us:

Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion, and style. We are unique in every approach and our clients and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks:

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.