Catering Assistant

Wshgroup; West of England; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Generous annual leave

Pension contributions

Life assurance

Free food on shift

Cycle scheme

Job summary

Somerset Larder is seeking a general assistant for a new opening at Royal Portbury docks. You will take orders, handle payments, serve meals, and work with a kitchen team member to ensure smooth front-of-house service during daytime hours.

Responsibilities include maintaining food safety standards, assisting with stock and deliveries, and delivering friendly customer service in a lively catering environment. Opportunities for development within South West Larder are offered.

Qualifications

• Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently about Somerset Larder to our consumers and clients.
• Problem solving skills, ability to see the 'end game' and work around particular hurdles placed at short notice.
• Ability to use and understand Cash, Cash Handling, EPOS and Cashless systems.

Responsibilities

• Serve meals, snacks & drinks including taking payments.
• Clean all equipment, crockery & cutlery as required
• Help building made to order sandwiches and building plates from the service line.
• Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
• Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
• Ensure full compliance with food safety, health & safety, and company policies
• Complete all compliance and HACCP paperwork accurately and on time
• Coordinate with the front-of-house team member to ensure smooth and friendly service
• Maintain a clean, organised, and safe working environment

Skills

Customer service

Problem solving

Cash handling

EPOS

Catering experience

Stock control

Education

Food Safety Level 2

Health & Safety

COSHH

Job description

About the Role:

This role offers a great work-life balance, ideal for someone looking for a structured schedule without late nights.

We are looking for a general assistant to join the team at a new opening at the Royal Portbury docks. Providing meals to staff over breakfast and lunch periods. Working on the till and servery plating food from the line. Assisted by a kitchen team member your responsibilities will on the front of house take orders payment and serving.

Key Responsibilities

• Serve meals, snacks & drinks including taking payments.
• Clean all equipment, crockery & cutlery as required
• Help building made to order sandwiches and building plates from the service line.
• Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
• Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
• Ensure full compliance with food safety, health & safety, and company policies
• Complete all compliance and HACCP paperwork accurately and on time
• Coordinate with the front-of-house team member to ensure smooth and friendly service
• Maintain a clean, organised, and safe working environment

What We Offer

• Stable daytime hours with no evenings
• Support from a Central Production Kitchen for efficiency and consistency
• A positive working environment aligned with our values: Togetherness, Nurture, Pride, Planet
• Competitive hourly rate and opportunities for development within South West Larder

Qualifications

• Food Safety Level 2 (or able to achieve on appointment)
• Health & Safety qualification (or able to achieve on appointment)
• Basic COSHH

Skills / Knowledge / Experience Required

• Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently about Somerset Larder to our consumers and clients.
• Problem solving skills, ability to see the 'end game' and work around particular hurdles placed at short notice.
• Ability to use and understand Cash, Cash Handling, EPOS and Cashless systems.
• Previous Large Catering experience. (Desirable)
• Previous responsibility for stock and cash management control (Desirable)

Employee Benefits Menu

At Somerset Larder, we believe our people are the secret ingredient to our success. Here's a flavourful look at the benefits we've cooked up for our amazing team:

• Generous Time Off
• Savour a well-balanced blend of work and personal time with our generous annual leave allowance (30 days including bank holidays)
• Pension Contributions with Extra Spice
• Prepare for your future with a pension plan that goes beyond the basics - 5% from you, matched with a hearty 5% from us
• Life Assurance
• Our life assurance plan is here to provide peace of mind, so you can focus on serving up excellence
• Cycle Scheme
• Get a healthy and eco-friendly start to each day with our cycle scheme - perfect for working up an appetite!
• Comprehensive Family Leave Benefits
• When life serves up big changes, we're here to support you with a menu of family leave benefits designed so you can make memories as you care for your family.
• Free Food and Drink on Shift
• Enjoy a daily free meal/drink so you can fuel up and stay energised.
• Employee Assistance Programme (EAP)/Mental Health First Aiders
• Tap into our 24/7, all-year round helpline and portal Wisdom, loaded with resources on health, finances, legal advice and lifestyle tips - a full menu of support options
• Christmas Shutdown
• Relax during the festive period whilst the operation is closed between Christmas and New Year - a rarity for the Hospitality industry (option to volunteer for skeleton staffing)
• Learning, Development and Apprenticeship Opportunities
• Stir up new skills with a range of development and apprenticeship opportunities to help you grow your career and cook up success in the culinary world.
• Access to Occupational Health
• As a perk of being part of the HPC project, you will have access to Health Partners, the UK's leading provider of workplace health services
• Refer a Friend Scheme
• Use your employee referral programme and benefit financially by adding people from your professional network to our workforce.
• Monthly Recognition: A Toast to you
• Each month, we raise a glass to our star team members who go above and beyond, as nominated by their colleagues
• Long Service Awards
• Celebrate the milestones! Receive our heartfelt gratitude and special recognition at your 5- and 10-year anniversaries
• Annual Team Awards
• Join us for our annual awards event as we honour the outstanding contributions and achievements of our team. It's our way of saying cheers to you!
• This benefits menu is our recipe for a rewarding and fulfilling career, where you can develop your talents and delight in the journey ahead.

Pre-Employment Screening

• Successful applicants will be required to provide a three-year employment history and five-year address history to work on Hinkley Point C.

They must be able to provide in date photographic ID and