Catering Assistant

RGIT Australia; Stockton-on-the-Forest; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Staff discount (up to 33%)

Free on-site parking

Training opportunities

Well-being support (EAP)

Team engagement events

Job summary

Dean's York Garden Centre is hiring for a part-time Catering Assistant to warmly welcome restaurant visitors, take orders, and ensure quick, accurate service. You will operate tills and keep the dining area clean while supporting the team to create a great workplace.

The role is 15 hours per week with two-week rotating shifts, offering an entry-level opportunity in a fast-paced setting at Dean's York Garden Centre in Stockton-on-the-Forest, Yorkshire.

Qualifications

• Experience in catering environment is preferred but not mandatory.
• Friendly and sociable.
• Willingness to learn new skills.
• Flexible to work additional shifts and weekends.
• Ability to work in a fast-paced environment.
• Knowledge of restaurant procedures.

Responsibilities

• Welcoming and seating customers.
• Taking customer orders.
• Assist with menu and beverage recommendations.
• Preparing and serving beverage and food orders.
• Setting tables.
• Handle customer complaints and resolve issues promptly.
• Cleaning tables and clearing used cutlery.
• Communicating with kitchen and staff.
• Reporting to shifts in impeccable uniform.

Skills

Customer service

Friendly

Teamwork

Fast-paced

Job description

Stockton on the Forest, Yorkshire YO32, United Kingdom £10.85 - £12.71

Part-time Permanent Entry Level

Posted 03 Sep 2026

Description

Do you enjoy interacting with customers? Do you thrive in a fast-paced environment? Do you love to help others and work as part of a team? Then we are looking for you!

Your goal will be to provide a warm welcome to all our restaurant visitors at Dean's York Garden Centre and do everything you can to make their trip a memorable one. You will be responsible for ensuring customers are served quickly and accurately, operating the tills, ensuring the restaurant area is impeccably clean and supporting the team with whatever is needed to help create a great working environment.

This is a very demanding role so you must be comfortable working fast and being on your feet a lot of the time.

This role would involve working 15 hours per week on the following shifts:

Week 1: Mondays, Thursday and Fridays, 10:00am-3:00pm

Week 2: Mondays, Tuesdays and Sundays, 10:00am-3:00pm

Key Responsibilities:

As a Catering Assistant, your role includes but is not limited to these duties:

• Welcoming and seating customers
• Taking customer orders
• Assist with menu and beverage recommendations
• Preparing and serving beverage and food orders
• Setting tables
• Handle customer complaints and resolve issues in a timely manner
• Cleaning tables and removing used cutlery
• Communicating effectively with the kitchen and staff members
• Reporting to shifts on time in impeccable uniform.

Skills, Knowledge and Expertise:

Ideally, we are looking for someone who:

• Has previous experience working in a catering environment – (preferable but not mandatory).
• Friendly and sociable.
• Willingness to learn new skills
• Is flexible to work additional shifts and weekends if required
• Ability to work in a fast-paced environment
• Knowledge of restaurant procedures

Why Join Our GREAT Team?

A GREAT Place to WorkFriendly, fun, and down-to-earth – we cultivate a positive team spirit every day.

Work-Life BalanceAll roles operate within daytime hours - so your evenings stay yours.

Up to 33% Staff DiscountTreat yourself to garden and home favourites (*varies by department/concession).

Free On-Site ParkingArrive stress-free with plenty of parking.

GREAT Values & Recognition We live our values and celebrate yours with monthly awards and shout-outs.

Monthly Team Engagement Events From information sharing to free food – welove bringing the team together.

Enhanced Holiday Allowance More time off that grows with your length of service.

Grow Your Career We support your development with company-sponsored training.

Well-being Support to Help You Thrive Employee Assistance Programme including 24/7 GP access, funeral concierge, and mental health support – we’re here when you need us.

Pension Contributions Helping you plant the seeds for a secure future.

Supporting Causes That Matter to Our Team Through ourKindness Pot, we donate to charities and local causes close to our team’s hearts – planting seeds of kindness in the community.

Company Overview

We are an independently owned business committed to our vision: to deliver great experiences for all the family. Through retail, food and play offerings in each of our retail destinations, we believe we have created a unique mix of brands that always deliver great experiences for families across multiple sites in Yorkshire.