Catering Assistant

Kirklees Metropolitan Council; Skipton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Public holidays

Local government pension scheme

Job summary

North Yorkshire Council is seeking a Catering Assistant to deliver high-quality food and beverage services with a strong focus on customer service and cleanliness. The role supports safety standards and cash handling within the catering operation, contributing to a positive guest experience in a community setting.

The ideal candidate will have health and safety awareness, excellent communication, and the ability to multitask in a busy environment.

Qualifications

• Understanding of Health & Safety and food safety.
• Excellent customer service skills and effective communication.
• Ability to work independently or as part of a team.
• Self-motivated, enthusiastic, and able to work under pressure.
• High attention to detail and ability to multitask.
• Flexibility to work varied hours, including evenings and weekends.

Responsibilities

• Assist with the preparation and serving of food and beverages.
• Ensure food is maintained at appropriate temperatures, and all food safety and hygiene procedures are followed.
• Ensure the cleanliness of the venue, including setting up, cleaning equipment, and public areas.
• Clear tables of glassware, crockery, and cutlery, ensuring tables are ready for next use.
• Carry out routine cleaning, maintenance, and waste disposal.
• Assist in the effective setup of furniture for customer requirements.
• Handle cash and sales transactions following company procedures.
• Comply with Health & Safety, hygiene, and COSHH regulations.
• Be alert to safety hazards and well-being concerns, act as Fire Marshall in an emergency.
• Maximise sales by promoting food, beverages, and services effectively.
• Provide excellent customer service, addressing any complaints or concerns promptly.
• Support team colleagues and provide cover as required.

Skills

Health & Safety

Customer Service

Teamwork

Cash Handling

Education

Level 2 Food Hygiene Certificate

Job description

Are you passionate about delivering high-quality food service alongside maintaining exceptional customer service? Would you like to be part of someone’s wellness journey? If your answer is a resounding “yes,” then we want you to work with us!

Join Our Team

We are seeking a dedicated and proactive Catering Assistant to join our team and help deliver outstanding customer service. As a Catering Assistant, you will play a vital role in providing high-quality food and beverage services, ensuring cleanliness and safety standards are met, and supporting the overall success of the catering operation.

Key Responsibilities

• Assist with the preparation and serving of food and beverages
• Ensure food is maintained at appropriate temperatures, and all food safety and hygiene procedures are followed.
• Ensure the cleanliness of the venue, including setting up, cleaning equipment, and public areas.
• Clear tables of glassware, crockery, and cutlery, ensuring tables are ready for next use.
• Carry out routine cleaning, maintenance, and waste disposal.
• Assist in the effective setup of furniture for customer requirements.
• Handle cash and sales transactions following company procedures.
• Comply with Health & Safety, hygiene, and COSHH regulations.
• Be alert to safety hazards and well-being concerns, act as Fire Marshall in an emergency.
• Maximise sales by promoting food, beverages, and services effectively.
• Provide excellent customer service, addressing any complaints or concerns promptly.
• Support team colleagues and provide cover as required.

Person Specification

Essential

• Understanding of Health and Safety and food safety.
• Excellent customer service skills and effective communication.
• Ability to work independently or as part of a team.
• Self-motivated, enthusiastic, and able to work under pressure.
• High attention to detail and ability to multitask.
• Flexibility to work varied hours, including evenings and weekends.

Desirable

• First aid certificate, IT qualification.
• Level 2 Food Hygiene Certificate/training provided
• Experience in a catering environment, including food and beverage preparation.
• Previous experience in sales and cash handling procedures.

Why Work with Us?

• Career Progression: At NYC, we’re committed to supporting your career development. Whether it’s through apprenticeships, coaching, or exploring new roles, we offer opportunities for growth and advancement.
• Work with Impact: Be a part of a team that serves the community, making a real difference to the lives of those we serve.
• Supportive Environment: Work in a collaborative, supportive atmosphere where you’ll be valued and empowered to succeed.
• Attractive Benefits: Our employees are our greatest asset, enjoy 28 days of annual leave (rising to 34 days with continued service) plus public holidays, and a generous local government pension scheme.

Company: North Yorkshire Council

Salary: £13.28 per hour plus weekend working allowance

Location: Skipton, North Yorkshire

Sector: Corporate Services

Sector: Customer Services

Job Role: Officer