Catering Assistant

North Yorkshire Council; Skipton; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

28 days leave

Pension

Job summary

North Yorkshire Council is seeking a dedicated Catering Assistant to deliver high-quality food and beverage services while maintaining exceptional customer service. You will help keep the venue clean, safe, and well-organised, supporting the catering operation and ensuring guest satisfaction.

The role requires strong Food Hygiene awareness, flexibility to work evenings and weekends, and a proactive, team-oriented mindset. Join a community-focused team in a hands-on, customer-facing environment.

Qualifications

• Knowledge of health and safety practices in a food environment.
• Excellent customer service and communication skills.
• Ability to work independently or as part of a team.
• Self-motivated, enthusiastic, and able to work under pressure.
• Strong attention to detail and multitasking ability.
• Willingness to work varied hours, including evenings and weekends.

Responsibilities

• Assist with the preparation and serving of food and beverages.
• Ensure food is maintained at appropriate temperatures and complies with food safety procedures.
• Maintain cleanliness of the venue, including setup, equipment, and public areas.
• Clear tables of glassware, crockery, and cutlery; prepare for next use.
• Carry out routine cleaning, maintenance, and waste disposal.
• Assist in setting up furniture for customer requirements.
• Handle cash and sales transactions following procedures.
• Comply with Health & Safety, hygiene, and COSHH regulations.
• Be alert to safety hazards and act as Fire Marshall in emergencies.
• Maximise sales by promoting food, beverages, and services.
• Provide excellent customer service and address complaints promptly.
• Support team colleagues and provide cover as required.

Skills

Health & Safety knowledge

Customer service

Teamwork

Self-motivated

Attention to detail

Flexibility

Education

Level 2 Food Hygiene Certificate

Job description

Are you passionate about delivering high-quality food service alongside maintaining exceptional customer service? Would you like to be part of someone's wellness journey? If your answer is a resounding "yes," then we want you to work with us!

Join Our Team

We are seeking a dedicated and proactive Catering Assistant to join our team and help deliver outstanding customer service. As a Catering Assistant, you will play a vital role in providing high-quality food and beverage services, ensuring cleanliness and safety standards are met, and supporting the overall success of the catering operation.

Key Responsibilities

• Assist with the preparation and serving of food and beverages
• Ensure food is maintained at appropriate temperatures, and all food safety and hygiene procedures are followed.
• Ensure the cleanliness of the venue, including setting up, cleaning equipment, and public areas.
• Clear tables of glassware, crockery, and cutlery, ensuring tables are ready for next use.
• Carry out routine cleaning, maintenance, and waste disposal.
• Assist in the effective setup of furniture for customer requirements.
• Handle cash and sales transactions following company procedures.
• Comply with Health & Safety, hygiene, and COSHH regulations.
• Be alert to safety hazards and well-being concerns, act as Fire Marshall in an emergency.
• Maximise sales by promoting food, beverages, and services effectively.
• Provide excellent customer service, addressing any complaints or concerns promptly.
• Support team colleagues and provide cover as required.

Person Specification

Essential

• Understanding of Health and Safety and food safety.
• Excellent customer service skills and effective communication.
• Ability to work independently or as part of a team.
• Self-motivated, enthusiastic, and able to work under pressure.
• High attention to detail and ability to multitask.
• Flexibility to work varied hours, including evenings and weekends.

Desirable

• First aid certificate, IT qualification.
• Level 2 Food Hygiene Certificate/training provided
• Experience in a catering environment, including food and beverage preparation.
• Previous experience in sales and cash handling procedures.

Why Work with Us?

• Career Progression: At NYC, we're committed to supporting your career development. Whether it's through apprenticeships, coaching, or exploring new roles, we offer opportunities for growth and advancement.
• Work with Impact: Be a part of a team that serves the community, making a real difference to the lives of those we serve.
• Supportive Environment: Work in a collaborative, supportive atmosphere where you'll be valued and empowered to succeed.
• Attractive Benefits: Our employees are our greatest asset, enjoy 28 days of annual leave (rising to 34 days with continued service) plus public holidays, and a generous local government pension scheme.