Catering Assistant

Transformation Unit; Sheffield; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Sheffield Children's NHS Foundation Trust is seeking a Catering Assistant to join our dedicated catering team in a healthcare setting. You will help prepare, present, and serve food and beverages across our outlets, ensuring high standards of hygiene and customer care to patients, families, staff and visitors.

As an NHS AfC Band 2 post, you will work under the Hotel Services Manager, with responsibilities including maintaining cleanliness, monitoring temperatures and stock, and following COSHH

Qualifications

• Experience in customer service or food preparation in a retail catering environment.
• Compassionate, organised and a team player.
• Level 2 qualification in Maths and English or equivalent experience.
• Food hygiene certificate desirable (or willing to complete during induction).

Responsibilities

• Prepare and serve food and drinks to a high standard.
• Maintain cleanliness in food prep and retail areas, including dishwashing and equipment storage.
• Monitor and record food storage temperatures and stock levels.
• Follow COSHH regulations and food hygiene standards, and support infection control procedures.

Skills

Customer service

Food preparation

Retail catering environment

Compassionate

Organised

Team player

Education

Level 2 Maths & English

Job description

Employer Sheffield Children\'s NHS Foundation Trust Employer type NHS Site Becton Centre for Children & Young People Town Sheffield Salary £25,272 per annum pro rata Salary period Yearly Closing 03/09/2026 23:59

Catering Assistant

NHS AfC: Band 2

Job overview

Are you passionate about providing excellent customer service and making a difference in a healthcare setting? Join our dedicated catering team where you\'ll help create a welcoming environment for patients, families, staff, and visitors.

As a Catering Assistant, you\'ll support the preparation, presentation, and service of food and beverages across our catering outlets. You\'ll help maintain our standards of hygiene and customer care, ensuring every visitor receives a warm and comforting experience.

About You:

You have experience in customer service or food preparation in a retail catering environment

You\'re compassionate, organised and a team player

You hold a Level 2 qualification in Maths and English or equivalent experience

A food hygiene certificate is desirable (or willingness to complete during induction)

Main duties of the job

Reporting into the Hotel Services Manager, your responsibilities will include:

Prepare and serve food and drinks to a high standard.

Maintain cleanliness in food prep and retail areas, including dishwashing and equipment storage.

Monitor and record food storage temperatures and stock levels.

Follow COSHH regulations and food hygiene standards, and support infection control procedures

Working for our organisation

At Sheffield Children\'s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children\'s Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We\'re proud that 73% of colleagues would recommend Sheffield Children\'s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we\'re excited to keep building our leadership in children\'s health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.

Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Diversity Statement

At Sheffield Children\'s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone\'s success.We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [e-mail]. Together, we\'re building a workplace where everyone belongs.

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Person specification

Qualifications & Training

• Level 2 (GCSE or Functional Skills) qualification in Maths and English or equivalent experience
• Food hygiene certificate or to be completed during induction

Experience

• Experience of customer service or food preparation in a retail catering environment

Knowledge & Skills

• Knowledge of food hygiene requirements in a catering environment
• Knowledge of infection control procedures e.g. MRSA, Hand Hygiene, COSHH
• Able to support families in a compassionate way, using different methods of communication to suit the situation, and know when and where to refer someone to
• Able to manage different tasks, prioritising workload throughout the day
• Work effectively as part of a team and coordinate with different team members
• Computing skills, including the ability to use software relevant to the role e.g. till operation

personal attribute

• Able to manage different tasks, prioritising workload throughout the day
• Respect and accommodate the diverse backgrounds, and needs, of families

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.