Catering Assistant

WSH Group; Portbury; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

30 days annual leave

Pension contributions

Life Assurance

Free meals on shift

EAP / Mental health support

Job summary

Somerset Larder at Royal Portbury docks is hiring a general assistant. You will serve staff meals at breakfast and lunch, handle the till, and plate from the service line, supported by a kitchen colleague for front-of-house tasks.

The role emphasizes a structured schedule with no late nights and offers development opportunities within South West Larder. A focus on food safety, customer care and accurate cash handling is essential.

Qualifications

• Food Safety Level 2 or ability to achieve on appointment.
• Health & Safety qualification or willingness to achieve on appointment.
• Basic COSHH knowledge.

Responsibilities

• Serve meals, snacks & drinks and take payments.
• Maintain clean equipment, crockery & cutlery.
• Assist with building made-to-order sandwiches and plates.
• Ensure food safety and HACCP compliance.
• Receive deliveries and check invoices.
• Comply with food safety, health & safety and company policies.
• Complete HACCP paperwork accurately and on time.
• Coordinate with front-of-house for smooth service.
• Maintain a clean, organized and safe workspace.

Skills

Customer Care

Problem Solving

Cash Handling

EPOS

Cashless Systems

Stock Management

Education

Food Safety Level 2

Health & Safety qualification

Basic COSHH

Tools

EPOS Systems

Job description

South West Larder: Togetherness, Nurture, Pride, Planet

Full Time: 39 hours per week - occasional weekends

Salary: £12.73 per hour

Location: Royal Portbury Dock Rd, Bristol BS20 7XJ

Position Closes: 01/09/2026

Want to work for a company where Togetherness, Nurture, Pride and Planet are at the heart of everything they do? Then look no further, Somerset Larder produces fresh food and meals to go using locally sourced ingredients from all over the west country. Our philosophy is to nourish the community with amazing produce, to employ local people and to train apprentices for future careers in the catering and hospitality sector.

At Somerset Larder, our Values have been set by our staff. Our Values exist for the good of our working lives and company performance. Our Values are:

• Togetherness - “Be a tractor not a trailer.”
• Nurture - “You grow, I grow, we grow.”
• Pride - “We can and we will”
• Planet - “We’re part of a bigger picture”

Job Description

This role offers a great work-life balance, ideal for someone looking for a structured schedule without late nights.

About the Role:
We are looking for a general assistant to join the team at a new opening at the Royal Portbury docks. Providing meals to staff over breakfast and lunch periods. Working on the till and servery plating food from the line. Assisted by a kitchen team member your responsibilities will on the front of house take orders payment and serving.

Key Responsibilities:

• Serve meals, snacks & drinks including taking payments.
• Clean all equipment, crockery & cutlery as required
• Help building made to order sandwiches and building plates from the service line.
• Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
• Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
• Ensure full compliance with food safety, health & safety, and company policies
• Complete all compliance and HACCP paperwork accurately and on time
• Coordinate with the front-of-house team member to ensure smooth and friendly service
• Maintain a clean, organised, and safe working environment

What We Offer:

• Stable daytime hours with no evenings
• Support from a Central Production Kitchen for efficiency and consistency
• A positive working environment aligned with our values: Togetherness, Nurture, Pride, Planet
• Competitive hourly rate and opportunities for development within South West Larder

Qualifications

• Food Safety Level 2 (or able to achieve on appointment)
• Health & Safetyqualification (or able to achieve on appointment)
• Basic COSHH

Skills / Knowledge / Experience Required

• Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently about Somerset Larder to our consumers and clients.
• Problem solving skills, ability to see the ‘end game’ and work around particular hurdles placed at short notice.
• Ability to use and understand Cash, Cash Handling, EPOS and Cashless systems.
• Previous responsibility for stock and cash management control(Desirable)

Additional Information

Employee Benefits Menu

At Somerset Larder, we believe our people are the secret ingredient to our success. Here’s a flavourful look at the benefits we’ve cooked up for our amazing team:

Generous Time Off

Savour a well-balanced blend of work and personal time with our generous annual leave allowance (30 days including bank holidays)

Pension Contributions with Extra Spice

Prepare for your future with a pension plan that goes beyond the basics – 5% from you, matched with a hearty 5% from us

Life Assurance

Our life assurance plan is here to provide peace of mind, so you can focus on serving up excellence

Cycle Scheme

Get a healthy and eco-friendly start to each day with our cycle scheme – perfect for working up an appetite!

Comprehensive Family Leave Benefits

When life serves up big changes, we’re here to support you with a menu of family leave benefits designed so you can make memories as you care for your family.

Free Food and Drink on Shift

Enjoy a daily free meal/drink so you can fuel up and stay energised.

Employee Assistance Programme (EAP)/Mental Health First Aiders

Tap into our 24/7, all-year round helpline and portal Wisdom, loaded with resources on health, finances, legal advice and lifestyle tips – a full menu of support options

Christmas Shutdown

Relax during the festive period whilst the operation is closed between Christmas and New Year – a rarity for the Hospitality industry (option to volunteer for skeleton staffing)

Learning, Development and Apprenticeship Opportunities

Stir up new skills with a range of development and apprenticeship opportunities to help you grow your career and cook up success in the culinary world.

Access to Occupational Health

As a perk of being part of the HPC project, you will have access to Health Partners, the UK’s leading provider of workplace health services

Monthly Recognition: A Toast to you

Each month, we raise a glass to our star team members who go above and beyond, as nominated by their colleagues

Long Service Awards

Celebrate the milestones! Receive our heartfelt gratitude and special recognition at your 5- and 10-year anniversaries

Annual Team Awards

Join us for our annual awards event as we honour the outstanding contributions and achievements of our team. It’s our way of saying cheers to you!

This benefits menu is our recipe for a rewarding and fulfilling career, where you can develop your talents and delight in the journey ahead.

Pre-Employment Screening

Successful applicants will be required to provide a three-year employment history and five-year address history to work on Hinkley Point C.

They must be able to provide in date photographic ID and their right to work in the UK so that security clearance can be obtained as these roles are based on a nuclear regulated site.