Catering Assistant

Job Description

A stunning B&I location in Northampton for a UK-based trade & retail company. Catering for approximately 900 people daily.

This is a 24/7 operation with catering offered from 7am onwards.

There are daily hospitality requests at this location.

This is a 7-day-a-week operation, so working patterns will be 5 days out of 7.

Working hours for this role are 11:30 a.m - 7:00 p.m.

Overtime is available at weekends.

Additional benefit: free on-site parking.

We currently have a fantastic opportunity for a Catering Assistant to join our established & friendly team at our prestigious contracts in Northampton.

Role requirements (Tasks & Responsibilities):

• Serve clients during breakfast, lunch, or dinner service, fulfilling excellent customer service.
• Prepare food for hospitality, following good hygiene and safety practices and to the standard specified.
• Ensure the kitchen is always clean and tidy to the standard of the Chef Manager or hygiene standards set by the company/client.
• Clear, clean, and store away any food, beverage, or equipment required for special functions.
• Restock and replenish stocks and consumables as required during service periods to achieve optimum customer service delivery.
• Operate cleaning and dishwashing equipment. Properly clean and store equipment, service, preparation, and storage areas.
• Complete all necessary cleaning/hygiene duties.
• Interact and acknowledge all customers and client staff.

General Responsibilities:

• Adhere to all policies and procedures of legislation and company standards to promote a professional and flexible approach.
• Wear the correct uniform neatly and cleanly at all times.
• Carry out all necessary checks in the service and related areas for food temperatures.
• Respond to all reasonable requests from management.
• Report any hazards related to Health & Safety to the manager.

Key personal skills and attributes:

• Previous experience in a catering environment.
• Experience serving customers within a catering establishment.
• Teamworking abilities, good listening skills, ability to work on own initiative, impeccable personal presentation, hygiene, and behavior. Food hygiene certificate preferred.
• Adaptability, flexibility, reliability, honesty, and a customer-focused approach.
• Willingness to learn new skills and take responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies:

• Good understanding and use of verbal English.
• Good standard of written English and reading skills.
• Experience in customer service and/or food preparation is preferred.

Benefits:

• Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc.).
• Free meals on duty.
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity, and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Training and development opportunities.
• Apprenticeship programs.
• Team & social events.
• Employee assistance program.
• Workplace pension.
• Career progression opportunities within a leading independent caterer.

About us

Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with passion and style. Our clients and our people are central to our success.

Applicants must demonstrate the right to work in the UK to be considered.

Diversity and Inclusion

We encourage applications from diverse backgrounds and are committed to fostering an inclusive culture. We invite applications from under-represented groups, as we believe diversity leads to better results and a better working environment.