Catering Assistant

Thomas Franks Ltd.; Northampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic and friendly team as a Catering Assistant at a prestigious location in Northampton. This role involves serving meals and ensuring high standards of customer service while maintaining cleanliness and hygiene in the kitchen. You will be part of a 24/7 operation, catering to approximately 900 people daily. With opportunities for overtime and a variety of benefits including free meals and a cycle-to-work scheme, this position is perfect for someone looking to grow within a leading independent contract caterer. Your contributions will directly impact the satisfaction of our clients and customers.

Benefits

Wider wallet scheme

Free meals on duty

Volunteers leave

Enhanced maternity leave

Cycle to work scheme

Recommend a friend bonus

Individual training and development

Apprenticeship programme

Social events

Employee assistance programme

Qualifications

• Experience in a catering environment is essential.
• Strong customer service skills and teamwork abilities.

Responsibilities

• Serve clients during meals, ensuring great customer service.
• Prepare food and maintain hygiene standards in the kitchen.
• Restock supplies and operate cleaning equipment.

Skills

Customer Service

Food Hygiene

Teamwork

Adaptability

Education

Food Hygiene Certificate

Job description

Catering Assistant Northampton Contract: Full Time, Permanent
Salary: £12.21 per hour
Hours: 11.30a.m - 7.00p.m per week

A stunning B&I location in Northampton for a UK based trade & retail company. Catering from approximately 900 people daily.

This is a 24/7 operation with catering offerd between 7am onwards

There is daily hospitality requests at this location.

This is a 7-day a week operation so working patterns will be 5 days out of 7

For this role hours 11.30 a.m - 7.00pm

For this role with overtime available at weekends

Additional benefit to this location is free on site parking.

We currently have a fantastic opportunity for a Catering Assistant to join our established & friendly team at our prestigious contracts in Northampton.

Role requirements (Task & Responsibilities):

• Serve clients during Breakfast, lunch or dinner service , Fullfilling Great Customer service
• Prepare food for hospitality, following good hygiene and safety practices and to the standard specified.
• Ensure the kitchen is always clean and tidy to the required standard of the Chef Manager or to the hygiene standards set by the company / Client.
• Clear, clean and store away any food, beverage or equipment required for special functions.
• Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
• Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
• Complete all / any necessary cleaning/hygiene duties.
• Interact and acknowledge all customers and client staff.

General Responsibilities:

• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to always promote a professional and flexible approach.
• Ensure that the correct uniform is always worn neatly and cleanly.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Carry out all reasonable request of the management.
• Be conscientious with regard to Health & Safety and report any hazards to the manager.

Key personal skills and attributes:

• Previous experience of working within a catering environment
• Previous experience of serving customers within a catering establishment
• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.