Catering Assistant

John Lewis & Partners; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading employee-owned business as a Catering Assistant in Liverpool, where you will be key in delivering exceptional food and service to customers. This role involves working in both the customer restaurants and employee dining rooms, ensuring a smooth operation while adhering to food safety standards. Enjoy flexible working arrangements, along with the benefits of a collaborative and kind workplace.

Benefits

Free food in dining rooms on working days

No split shifts or late evening work

Flexible working arrangements available

Qualifications

• Ability to work in a fast-paced, physically demanding environment.
• Experience in a kitchen or catering environment is an asset.

Responsibilities

• Work as a team to ensure smooth catering service.
• Ensure stock is replenished and reduce food wastage.
• Provide positive customer interactions and maintain hygiene standards.

Skills

Flexibility

Passion for food

Attention to detail

Customer service

Job description

About the role

Our Catering Assistants in our John Lewis shops work in either our customer restaurants or behind-the-scenes in our Partner (employee) dining rooms. You will offer the great customer service we're known for. The role can be fast-paced, but by taking pride in your food preparation and presentation standards, you'll ensure the best catering experience. You will also support with other catering tasks, including stock replenishment and storage of deliveries. Our Catering Partners enjoy free food in our dining rooms on their working days, with no split shifts or late evening work.

Key Responsibilities

1. Work as a team to ensure a smooth catering service.
2. Provide positive customer and Partner interactions with a friendly and welcoming attitude, acting as an ambassador for the John Lewis brand at all times.
3. Follow procedures and instructions in line with the 'Health and Safety at Work Act' and 'Food Safety Act'.
4. Ensure stock is replenished and available for our customers.
5. Reduce food wastage by ensuring care and due diligence when rotating food stock.
6. Act promptly and use your initiative to resolve operational issues.
7. Maintain personal hygiene standards.

Essential skills/experience you'll need

1. Flexibility to work across the whole Catering team and use initiative to ensure smooth operation.
2. Passion for food.
3. Keen eye for detail and high standards in food preparation, hygiene, and cleanliness.

Desirable skills/experience you may have

1. Ability to work in a fast-paced, physically demanding environment.
2. Teamwork skills.
3. Great customer service skills.
4. Experience working in a kitchen or catering environment.

About The Partnership

We're the largest employee-owned business in the UK, home to John Lewis and Waitrose. We are driven by our purpose to build a happier world. As Partners, we share ownership and responsibility, contributing to our success and treating everyone with kindness and respect. We embrace differences and create an environment where everyone can thrive, growing individually and collectively.

Important points to note:

Some roles may require pre-employment vetting, including DBS checks. You will be informed if this applies and should complete any required documents promptly. DBS checks will be carried out by a registered third-party body, and some roles may require financial probity checks.

We encourage early applications as vacancies may close early if we receive high interest.

We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this with the hiring manager during your interview.