Catering Assistant

John Lewis Partnership; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading employee-owned business as a Catering Assistant in Liverpool. In this role, you'll work within John Lewis shops, providing outstanding customer service and maintaining excellent food preparation standards. Your flexibility and passion for food will be key in ensuring a seamless dining experience, while taking pride in the quality offered to customers.

Benefits

Free food in dining rooms on working days

Qualifications

• Flexible to work across the Catering team.
• Experience working in a kitchen or catering environment is desirable.
• Passion for food and high standards in hygiene.

Responsibilities

• Ensure smooth catering service as part of a team.
• Provide positive interactions with customers and maintain hygiene standards.
• Handle stock carefully to reduce food wastage.

Skills

Flexibility

Attention to detail

Customer service skills

Job description

About the role

Our Catering Assistants in our John Lewis shops work in either our customer restaurants or behind-the-scenes in our Partner (employee) dining rooms. You will offer the great customer service we're known for. The role can be fast-paced, but by taking pride in your food preparation and presentation standards, you'll ensure the best catering experience.

You will also support other catering tasks, including stock replenishment and storage of deliveries.

Our Catering Partners enjoy free food in our dining rooms on their working days. Since you will be based in our shops, there are no split shifts or late evening work.

Key Responsibilities

• Work as a team to ensure a smooth catering service.
• Provide positive customer and Partner interactions with a friendly and welcoming attitude. Be an ambassador for the John Lewis brand at all times.
• Follow procedures and instructions in accordance with the 'Health and Safety at Work Act' and 'Food Safety Act'.
• Ensure stock is replenished and available for customers.
• Reduce food wastage by handling stock carefully and rotating food stock appropriately.
• Act promptly and use your initiative to resolve operational issues.
• Maintain personal hygiene standards.

Essential Skills/Experience

• Flexibility to work across the Catering team and use your initiative to ensure smooth operations.
• Passion for food.
• Keen eye for detail and high standards in food preparation, hygiene, and cleanliness.

Desirable Skills/Experience

• Ability to work in a fast-paced, physically demanding environment.
• Teamwork.
• Excellent customer service skills.
• Experience working in a kitchen or catering environment.

About The Partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We are Partners, driven by the purpose to build a happier world. We focus on being brilliant at retail, innovating, adapting, and diversifying. We are committed to price, quality, and service in John Lewis and passionate about serving food lovers in Waitrose.

As Partners, we share ownership and the rewards that come with it. We contribute to our success, work together through challenges, and treat everyone with kindness and respect. We aim to create an environment where everyone can be themselves and thrive, growing individually and collectively. We believe that as Partners, we make all the difference, and we own it.

Important Points to Note

Some roles may require pre-employment vetting, including DBS checks for successful candidates. You will be informed if this is necessary and provided with details during recruitment. DBS checks will be conducted by a registered third-party body, and financial probity checks may also be required for some roles.

We recommend applying promptly, as vacancies may close early if we receive a high number of applications.

We support flexible working arrangements to promote a good work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.