Catering Assistant

West Nottinghamshire College; Kirkby-in-Ashfield; On-site; GBP 19,000 - 23,000; Full time

Job summary

West Nottinghamshire College seeks a Catering Assistant to enhance their food and beverage service across multiple sites. The ideal candidate will ensure high hygiene standards and deliver exceptional customer service in a dynamic environment. Previous experience in fast-paced catering is highly desirable.

Qualifications

• Experience in a high-capacity food service outlet.
• Knowledge of food hygiene and allergens.
• Friendly, outgoing personality.

Responsibilities

• Assist in food preparation and service.
• Ensure cleanliness of service and dining areas.
• Maintain high standards of customer service.

Skills

Customer Focus

Teamwork

Flexibility

Education

Food Hygiene Level 2

Food Allergy Level 2

Job description

As a member of our team working as a Catering Assistant you will play a key role in helping us develop a high-quality food and beverage service, to the satisfaction of our customers. We operate within seven outlets over the college’s multiple sites, serving everything from a full meal service, through to snacks and vending.

You should have a friendly and outgoing personality, a flexible approach to working within the team, be customer focused and have the ability to meet high standards of service. You should be able to relate to both staff and students, of all ages and abilities.

The Ideal candidate will have previous experience working in a high-capacity fast paced food service outlet and can cope under the pressure and demands of such an operation.

All catering outlets have 5 Star Food Hygiene ratings and therefore you must have knowledge and adhere to the principles of basic food hygiene and allergens awareness. Ideally you should hold both a Food Hygiene Level 2 and Food Allergy Level 2 qualification. In addition, full training will be provided on food service in all our areas.

You will be expected to embrace and embed the college’s values; Respect, Integrity, Collaboration, High Expectations, Responsibility.

2. The Post

1. Main Duties and Responsibilities

a) Preparation of working, service and dining areas.

b) Assist in the preparation and service of food and beverage items.

c) Clearing and cleaning of all service, preparation and dining areas, equipment and utensils.

d) Receive delivery of goods, following appropriate procedures.

e) Promote a good customer relationship in a professional manner.

f) Assist the smooth running of the unit especially in times of illness of work colleagues.

g) Attend all training sessions as required.

h) Carry out any duties, as directed, relating to the needs of the business.

i) Also specific duties as designated by work rota.

• Servery

  a) Ensure a variety of goods are available for sale.

  b) Ensure all drinks dispensing machines are fully stocked, clean and in working order.

  c) Ensure service area is clean and tidy at all times.

  d) Take, record and action, if necessary, food temperatures.

  e) Take, record and action, if necessary, equipment temperatures.

  f) Notify Supervisor as food items need replenishing.

  g) Cleaning duties as directed.

• Till Area

  a) Ensure till is attended at all times.

  b) Ensure sufficient change is available for service.

  c) Replenish condiments and cups, as needed, to ensure constant supply.

  d) Ensure a variety of goods for sale - both ambient and chilled.

  e) Follow till procedure, as set down, and notify supervisor of any discrepancies.

  f) Notify Supervisor as items need re-ordering.

  g) Cleaning duties as directed.

• Hospitality/Kitchen

  a) Take, record and action, if necessary, equipment temperatures.

  b) Receive and store good’s deliveries.

  c) Inspect good’s delivery vehicles, as directed, recording findings on appropriate forms.

  d) Prepare and delivery hospitality.

  e) Prepare food items as directed.

  f) Relieve on rota as directed.

  g) Cleaning duties as directed.

• Dining Room/Dishwasher

  a) Ensure an adequate supply of clean cutlery, crockery and trays.

  b) Keep the tables and dining areas clean and tidy.

  c) Ensure dishwasher is working at correct temperatures and chemical dosing is maintained.

  d) Keep area in a hygienic and safe manner.

  e) Cleaning duties as directed.

• General Responsibilities

a) High standards of personal hygiene in appearance and dress.

b) Abide by Food Hygiene and Food Safety laws.

c) Abide by Health and Safety laws and College policies.

d) Deliver a high standard of service in a polite, efficient and professional manner.

e) Report any illness/accidents immediately to Supervisor.

f) Report any faults in equipment or structure.

2.2 Other Responsibilities

a) To uphold and promote all company policies and procedures, promoting those specifically applicable to this area of work, including the Equality & Diversity and Health & Safety policies and procedures and attend training as requested.

b) To comply with all college standards and expectations, including college learner procedures and practices and safeguarding policy and practices.

c) To keep up to date, so far as necessary, for the efficient executing of the job, with new legislation, procedures and techniques and attend relevant mandatory training.

d) To be conversant with and participate in activities and developments at college, regional and national level which are relevant to the post.

e) To present and promote an appropriate public image in representing the college group and its subsidiaries.

f) To undertake any other duties as may reasonably be required commensurate with the post.