Catering Assistant

Eton College; Clewer Village; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Private healthcare

Employee Assistance Programme

Cycle to work

Subsidised lunches

Facilities access

Job summary

Eton College is seeking a Catering Assistant to join our Central Catering team. You will support boarding houses with full dining service during meals, assist with food preparation and presentation, and undertake cleaning in kitchen and dining areas.

You will also assist with events and provide waiting services as required. You will work to ensure high standards of hygiene and customer service, with duties including deliveries, serving, and supporting at school functions.

Qualifications

• Good customer service skills.
• Flexible approach to work with a can-do attitude.
• Great attention to detail and pride in work.
• Enjoy working as part of a team and support colleagues.
• Strong verbal communication and punctuality.

Responsibilities

• Ensure kitchen, service and dining areas are clean and tidy to required standards.
• Assist chef team with meal prep and presentation, including for house functions and events.
• Set up dining spaces and clear away after meals.
• Transport food and beverages from kitchen to dining areas; serve or assist pupils/guests as directed.
• Wash up crockery and cooking equipment; clean fridges and store cupboards.
• Take deliveries for the kitchen team when required; provide waiting services as needed.
• Support at a minimum of four House/School events per academic year; extra events paid.
• Maintain safeguarding and high standards of health and safety; attend mandatory training.

Skills

Customer service

Flexible

Attention to detail

Teamwork

Verbal communication

Punctuality

Job description

As a Catering Assistant you will work within our Central Catering team, supporting the activities of our boarding houses. In particular, you will help to provide a full dining service during house meals, assist with Chambers and Messing teas (morning and afternoon breaks), support the chef team with food preparation and food presentation, and undertake the required cleaning in the kitchen and dining areas of the house. You will also work during a variety of house functions throughout the year providing kitchen support and waiting services as necessary.,

• Ensuring that the kitchen, service areas and dining areas are clean and tidy, and at the standard of cleanliness required by statutory regulations and in line with the Service Level Agreements in place;
• Assisting the chef team with the preparation and presentation of meals and snacks, including meals for house functions and events;
• Setting up dining spaces in advance of meals and clearing away afterwards;
• Bringing food and beverages from the kitchen to the dining areas and either serving the meals or assisting pupils and guests to serve themselves (this will be dependent on the style of the meal and is under the direction of the Chef);
• Washing up crockery and cooking equipment;
• Cleaning fridges and store cupboards;
• Taking deliveries on behalf of the kitchen team when required;
• Providing waiting services as required;
• Providing support at a minimum of four House/School events per academic year (these are normally the Fourth of June celebrations, Leavers Lunch, St Andrews Day and Founders Feast). Please note, there is the opportunity to work at more events than those you are contracted to, for which you would receive additional pay;
• Inform the Dame and the House Master immediately if you have any concerns about a pupil so they can be effectively supported - for example, if they are not happy, seem unwell, are not eating at meal times, or you think they are being bullied;
• Delivering outstanding levels of customer service;
• Attend all mandatory food safety and health and safety staff training;
• Ensuring health and safety regulations are followed at all times;
• Undertaking any other duties as reasonably required

All employees of Eton College are also expected to:

• Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as 'regulated activity';
• Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the College are read and understood;
• Understand and comply with procedures and legislation relating to confidentiality;
• Display a commitment to and promotion of equality, diversity and inclusion.

To be successful in this role, you will need to demonstrate the following:

• Good customer service skills;
• A flexible approach to work and a 'can do' attitude;
• Great attention to detail and take pride in your work - you're keen to deliver the highest possible standards and you understand the impact your work has on pupils who are away from home, especially pupils who have recently joined the College and who are in unfamiliar surroundings;
• Enjoy working as part of a team and you are happy to get stuck in and support your colleagues;
• Enjoy engaging with young people and you are keen to develop good professional relationships with the pupils, and you will always act in the pupils' best interests;
• Have good verbal communication skills;
• Excellent punctuality and be well presented;
• Ideally, you will have worked in a similar role, however, this is not essential if you have the right attitude and you are keen to learn.

Working Pattern

• Your working hours will be 40 hours per week including evening and weekend work.
• You will be working 40.6 weeks per year. (You will be paid over 12 months).

Working at Eton College comes with a wide range of benefits that recognise and reward our staff. These include a generous pension scheme with an 11% employer contribution (4.9% employee contribution), salary exchange for pensions and private healthcare, a confidential Employee Assistance Programme, and enhanced family-friendly pay. Colleagues also benefit from a cycle to work scheme, subsidised lunches during term time, free or significantly discounted access to the College's excellent sport and leisure facilities, and discounts with local retailers and businesses.