Catering Assistant

King's College London; City of Westminster; On-site; GBP 28,000 - 29,000; Full time

Job summary

King's College London is seeking a Catering Assistant to support retail outlets at Guy's Campus and other college locations. The role involves food service, basic prep, till operation and maintaining high hygiene standards, with occasional hospitality/event support.

A positive team player with strong customer service skills is essential. The position is full-time, working five days out of seven, including some evenings and weekends, with a focus on delivering welcoming service and efficient

Qualifications

• Educated to GCSE standard or equivalent.
• Basic level of computer literacy (emails and online training).
• Experience in a catering environment and customer service.
• Understanding of health, hygiene and safety regulations.
• Good written and oral communication.
• Experience operating a till and taking payments.
• Hold a current Food Handlers certificate.
• Able to work flexible hours.

Responsibilities

• Be a positive and reliable team player who supports day-to-day catering operations.
• Provide friendly, efficient customer service across retail outlets.
• Handle basic food preparation, serving and till operations.
• Assist barista-style coffee service and maintain food hygiene standards.
• Support hospitality and events including set-up and room clearances.

Skills

Customer service

Food hygiene knowledge

Till operation

Communication

Team player

Education

GCSE level or equivalent

NVQ level 1 catering qualification

Job description

As part of the Catering Services team, you will play an important role in providing a professional, efficient and welcoming service across our retail catering outlets. Working under the direction of the Assistant Manager, you will support the day-to-day delivery of catering services, helping to maintain high standards of service, food hygiene and customer care. While the role will primarily focus on our retail catering operations, you may also be required to support hospitality and events, including the delivery, set-up, service and collection of food and beverages. You will be based primarily at Guy's Campus; however, flexibility is essential, as you may be required to work at other College catering outlets and campus locations as needed. About the role: If you're looking to work in a friendly and welcoming environment where your contribution is genuinely valued, we may have the perfect opportunity for you. We are looking for a Catering Assistant to join our team, working primarily at Guy's Campus. This is a varied, hands-on role where you will support the day-to-day running of our retail catering outlets. Your duties will include basic food preparation, food service, till operation, barista-style coffee preparation and maintaining high standards of food hygiene. You will help ensure our outlets run smoothly while providing a friendly, efficient and professional service to our customers. From time to time, you may also support our hospitality and events service. This could include the delivery and presentation of food and beverages, food and beverage service, and setting up and clearing rooms for events. We are looking for someone with a good understanding of customer service and ideally some experience or knowledge of catering within cafés, restaurants, hospitality or events., At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.

• Be a positive and reliable team player.
• Have a passion for delivering excellent customer service.
• Take a flexible and positive approach to their work.
• Have excellent communication skills.
• Have a good understanding of food hygiene regulations.

This is a full-time position, working 5 days out of 7, including some evenings and weekends.

About you: To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Educated to GCSE standard or equivalent
• Basic level of computer literacy (ability to access emails and online training)
• Experience of working in a catering environment and providing a service to customers
• Understanding of all relevant health, hygiene and safety regulations
• Good written and oral communication
• Experience of operating a till and taking payments
• Hold a current Food Handlers certificate
• Able to work flexible hours

Desirable criteria

• NVQ level 1 or equivalent catering qualification
• Hold a current Food Handlers certificate.

The Catering & Events Department is committed to delivering excellent customer service while ensuring value for money for both our customers and the College.

Grade and Salary : £27,893 - £28,186 per annum inclusive of London Weighting Allowance Job ID : 159567