Catering Assistant

\"Sue Ryder\"; Cheltenham; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Enhanced pay for weekends

Pension

Holiday entitlement 27 days

Maternity/paternity pay

Sick pay

EV scheme

Healthcare plan

Death in service

Staff discount

Induction programme

Job summary

Sue Ryder Leckhampton Court Hospice in Cheltenham is seeking a Catering Assistant to join the team. This role supports meals, refreshments, and the ongoing maintenance and cleaning of kitchen equipment, working across shift times 07:00–14:00 and 14:00–19:00.

The position is 15 hours per week with pay at £12.71 per hour, plus a 30% enhancement for weekend hours and a benefits package including pension, holiday entitlement, and healthcare plans.

Qualifications

• Experience working in a catering or food service environment.
• Effective communication with diverse individuals.
• Commitment to hygiene and safety standards.

Responsibilities

• Assist in the provision of meals and refreshments.
• Maintain and clean kitchen equipment and work areas.
• Record food temperatures and cleaning schedules.
• Ensure meals are attractive and served to service users.

Skills

Experience in catering/food service

Effective communication

Food hygiene knowledge

Job description

Catering Assistant – Sue Ryder Leckhampton Court Hospice – Church Rd, Leckhampton, Cheltenham GL53 0QJ – 15 hours per week – £12.71 per hour (plus 30% enhancement for weekends and competitive benefits)

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

About us

Sue Ryder Leckhampton Court Hospice in Cheltenham is Gloucestershire's only inpatient unit for specialist palliative care. We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support. We are able to provide care on our inpatient unit, virtually and in person through our community hub and in people's home through our Hospice at Home service.

About the Role

2–3 Days per week

Shift times: 07:00 – 14:00, 14:00 – 19:00

This is a varied role where no two days are the same. You will be working in a supportive team where everybody is working to provide the very best service for our patients. The main purpose of this role is to assist in the provision of meals and refreshments, as well as the maintenance and cleaning of kitchen equipment. Other duties include but are not limited to:

• Maintaining a clean working environment in line with cleaning schedules
• Documenting and recording all information such as food temperatures and routine cleaning
• To ensure that meals and refreshments are attractive to service user

About you

Are you passionate about making a real difference? We're looking for dedicated Catering Assistants to join our team and help us provide exceptional service to our patients, families, and staff. At Sue Ryder, we take pride in building a team that is professional, passionate, and committed to delivering outstanding care. As a Catering Assistant, you'll play an active role in supporting our mission to provide holistic and individualised care, ensuring the best possible quality of life for our patients.

Essential Criteria

• Experience working in a catering or food service environment
• Ability to follow food hygiene and safety standards, with reasonable adjustments as needed
• Effective communication skills, including with individuals with dietary needs or communication difficulties
• Commitment to maintaining dignity and respectful service in a care environment

Desirable Criteria

• Experience working in a care or hospital catering environment
• Basic food hygiene certificate

Benefits

• Enhanced pay for unsociable hours
• Company pension scheme
• 27 days holiday – rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities

For more of our employee benefits please visit our website: www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we're proud to support the 'Offer an Interview' scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to compete an application or participate fully in the interview process, please email [e-mail]. Once in post you'll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments. For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion

Join us in creating a culture where everyone feels respected, valued, and able to thrive.