Catering Assistant

University Hospitals of Derby and Burton NHS Foundation Trust; Burton upon Trent; On-site; GBP 20,000 - 24,000; Full time

Job summary

A healthcare organization in Burton upon Trent is looking for a compassionate Catering Assistant. You will provide excellent customer care and support by preparing and delivering meals to patients, while also maintaining cleanliness in the kitchen. A good understanding of maths and English is preferred, along with a can-do attitude. Full training will be provided, including food safety training.

Benefits

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Qualifications

• Good understanding of mathematics and English.
• Catering experience and a Food Safety Certificate desirable.
• Ability to communicate well with patients and staff.

Responsibilities

• Deliver customer care to patients and visitors.
• Prepare patient meal trays.
• Serve food items and deliver meals to patients.
• Carry out cleaning duties in the kitchen.

Skills

Excellent communication skills

Customer care understanding

Teamwork

Job description

Overview

We are recruiting for a Catering Assistant at Queens Hospital Burton. We are looking for compassionate, caring, hardworking, flexible team members who are committed to enhancing the patient experience. All staff working for UHDB play a key role in the organisation. You must possess excellent communication skills, the ability to work as part of a team and have a can-do attitude.

You will receive full training including level 2 food safety and allergen training, other mandatory training and all essential role training. Full uniform and PPE are provided. NHS terms and conditions apply.

Responsibilities

• Deliver customer care with helpfulness, awareness and compassion to patients, visitors, staff and colleagues.
• Prepare patient meal trays.
• Serve cold and hot food items and deliver meals to patients.
• Carry out cleaning duties within the kitchen and other associated areas in line with departmental cleaning schedules, including equipment, work surfaces, crockery and cutlery.

Qualifications

You will ideally possess a good understanding of mathematics and English. You should have a good understanding of customer care and be able to communicate well with patients, staff and visitors. Catering experience and a Food Safety Certificate are desirable but not essential; skills and technical training will be provided.

Training, Benefits and Key Dates

Closing date: 07 October 2025

Interview date: 21 October 2025

As a trusted organisation at the heart of our communities, UHDB recognises its role in supporting the public, patients, our own people and local partners in achieving the best of health for the local population. We provide exceptional care together and uphold our fundamental values of compassion, openness and excellence.

In return we offer development opportunities (professional and leadership), ongoing support from recruitment through to joining the team and beyond, and staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes and car schemes.

Key Facts

UHDB is a research-active University Hospital with a large portfolio of clinical trials and research opportunities for all staff.

How to apply / Contact

For further details or informal visits contact:

Name: Emma Smith
Job title: Patient Catering Services Manager
Email: [e-mail]
Telephone: [phone]